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Berneslai Homes are a successful, award winning social housing provider and employer, managing homes on behalf of Barnsley Metropolitan Borough Council. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. The Operations Support Officer role: Your role will be to offer a broad range of support to the Operations section in order to provide an outstanding service to our customers. Your duties include assisting in the delivery of performance plans, identifying scope for potential service improvements, producing delivery reports, and resolving customer queries. Ideally, you will have a construction, engineering, maintenance or manufacturing background. Experience in providing technical support to operational management and administration support will also really set you apart!