Annual salary £55,548.93 + benefits

Closing Date: Monday 3rd July 10am
(this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)

Who are we?

ccha is an ambitious community-based housing association working in Croydon, Sutton and Bromley. Our active development programme means we will soon have more than 1600 homes. We employ over 45 staff who are committed to delivering a high-quality service to our residents and developing more homes within the community.

ccha’s Vision – “Delivering on our promises”.
ccha’s Mission Statement – “We enable staff and partners to deliver excellent services for our residents and provide more quality homes for our community”.

Who are we looking for?

We’re looking for an exceptional individual who shares our passion and commitment to deliver the best possible service to our residents.
Our ideal candidate will have:

• A real customer focus with the ability to understand residents needs
• Extensive experience of working in social housing with sound legislative knowledge
• The ability to lead on ASB, Income Recovery & Welfare Advice, Lettings, Tenancy & Lease Management, Tenancy Sustainment and Estate Services
• A proven track record in management and leadership; motivating and developing teams to deliver services and perform to a high standard
• The ability to work collaboratively and drive forward service improvements
• The ability to prioritise, make sound decisions and get things done!
• The ability to effectively manage contracts and budgets and achieve value for money services
• Excellent communication skills and competent IT skills.

What can we offer?

As the housing management lead, you will have the opportunity to really shape and improve our services and make a difference. You’ll also be a key part of our Senior Management Team with the ability to influence our strategic direction and work with a dedicated and collaborative management team.

The role offers plenty of variety and the opportunity to get involved in other aspects like helping to deliver our Customer and Equality, Diversity & Inclusion Strategies and feeding into our new developments.

As well as our competitive benefit package we also offer a hybrid working arrangement as standard (equivalent of 1 to 3 days in the office a week), a comprehensive training programme for all staff and are committed to a positive working culture.

Our competitive benefits package includes:

• 25 days holiday (rising to 30 days)
• Matching pension contributions (up to 10%)
• Private Health Scheme and Simply health cash plan
• Flexible/agile home working
• Option to buy and sell holiday.

As well as out competitive benefit package, you’ll get to work with a friendly and committed group of people and, should you choose, enjoy activities organised by our Well-being and Social Committee.

For more general information on ccha visit: http://www.ccha.biz

If you have any questions about the role please contact Sarah Revett, Director of Customers on 020 8680 7532 or 0800 054 6710.

Applications & Assessment

If you are interested in the role and would like to learn more or apply please visit our website – http://www.ccha.biz

Please review the documents attached to this advert for full guidance on the application process. Please note, a full driving licence is required for this role.

Testing and interviews: Week commencing 10th July 2023

Applicants with Disabilities

ccha takes a positive approach to employing people with disabilities. If you consider that you need an aid, facility, or any additional assistance from us during the recruitment process, please contact [email protected].