Annual salary £30,242.86 + benefits

Closing Date: 21 June 2023

(this advert may close earlier giving 2 days’ notice if we receive a high volume of applicants, therefore please keep an eye on the closing date on our website)  

Who are we?
ccha is an ambitious community-based housing association working in Croydon, Sutton and Bromley. Our active development programme means we will soon have more than 1600 homes. We employ over 45 staff who are committed to delivering a high-quality service to our residents and developing more homes within the community.

ccha’s Vision – “Delivering on our promises”

ccha’s Mission Statement – “We enable staff and partners to deliver excellent services for our residents and provide more quality homes for our community”

Who are we looking for?

This is an exciting time to join ccha and an excellent opportunity. You will be the front line and first point of contact for our residents and external customers, delivering a high level of customer service and housing management services across a range of tenure types, whilst providing administrative support to a close-knit neighbourhood team who are dedicated and passionate about delivering a first class service to our residents.

We welcome candidates with experience in the housing sector, but we’re also looking for people who may not have this experience but have the qualities and skills we feel would most benefit our residents and customers. The successful candidate will be able to demonstrate commitment to excellent customer standards and service delivery and an understanding and commitment to equality and diversity.  You will need to be an excellent communicator, emotionally resilient, able to work well with others at a variety of levels. You will need to be highly organised, own good IT skills, plan and manage your own workload in a busy and demanding service.

A full training package will also be provided to new members of our team to help them develop the skills to become a great administrator.

We operate hybrid working, with some days spent in our new offices based in central Croydon and some days working from home.

If you feel you have the qualities, we’re looking for we’d love to hear from you.

What can we offer?
Our competitive benefits package includes:

1. • 25 days holiday (rising to 30 days)
   • Matching pension contributions (up to 10%)
   • Private Health Scheme and Simplyhealth cash plan
   • Flexible/agile home working
   • Option to buy and sell holiday

As well as our competitive benefit package, you’ll get to work with a friendly and committed group of people and, should you choose, enjoy activities organised by our Well-being and Social Committee.

 For more information on ccha visit: http://www.ccha.biz

Applications & Assessment

If you are interested in the role and would like to learn more or apply please visit our website https://jobs.ccha.biz/

Please note, basic DBS check are required for this role.

Testing and interviews: w/c 26th June

Applicants with Disabilities

ccha takes a positive approach to employing people with disabilities.  If you consider that you need an aid, facility, or any additional assistance from us during the recruitment process, please contact [email protected].