About the role

We are looking for a Landlord Compliance Apprentice – (1 post) to join our Property Service & Delivery team. This role is a home based role, where there is no daily requirement to attend an office with the flexibility to attend as required.

You will support the Landlord Compliance team in management of databases, assisting the Landlord Compliance Coordinator in the collation of information, providing regular reports and performance management and monitoring. Ensuring accurate and up to date records of proposed and completed compliance work and finance purposes are maintained.

Ensuring Landlord compliance related certificates/reports are recorded, checked and that non-compliances and additional/ remedial work are identified to the relevant colleague. Ensuring effective management of systems for delivery of landlord compliance works, administer the systems to ensure the creation of work orders, budgets, payments etc. as required and supporting the team in providing accurate, up to date and concise information for internal and external audits as and when required.

You will complete a course of study and be working towards a Level 3 Business Administration Apprenticeship with the training provider The Learning Foundry over a 21 month period.

What are we looking for?

It is essential that you are educated to GCSE standard and at the standard level 2 in Maths and English. You must have ability of working in a customer facing environment and learn relevant IT packages including Word, Excel, databases and Teams. Good communication skills (both verbal and written) and the ability to organise your work and record keeping. Ability to work both independently and as part of a team in order to achieve collective goals.

What you can expect from us

We offer a ‘Real Living Wage’, a generous annual leave entitlement of 31 days, plus 1 additional days leave for your birthday (which can be taken at any time), plus bank holidays and a pension scheme with employer matched contributions of up to 10%. Your wellbeing matters to us, and we offer a health cash plan where you can claim back money for health care, access to a GP service and an employee assistance programme, along with access to discounts for you and your family to enjoy outside of work.

We are passionate about our people, enabling their development, with learning opportunities to progress both personally and professionally. This includes access to volunteer in our local communities or learn a new skill outside of work.

We have created a flexible working environment, with Onward WorkSpace, which is our approach that focuses on work being the thing that we do that makes a difference to our customers, not the place we go.  You will be provided with all the ICT working equipment to enable you to undertake your role.

About Onward

Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

If candidates have any concerns / questions in relation to Covid-19 and the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

Please note that we reserve the right to close the vacancy early prior to the closing date.

Requirements

It is essential that you are educated to GCSE standard and at the standard level 2 in Maths and English. You must have ability of working in a customer facing environment and learn relevant IT packages including Word, Excel, databases and Teams. Good communication skills (both verbal and written) and the ability to organise your work and record keeping. Ability to work both independently and as part of a team in order to achieve collective goals.