• Job description

    We are currently recruiting for an Income Officer to join us at Plus Dane. Your role will be to maximise income collection and minimise customer debts to the Group through effective and varied contact methods, managing a caseload of accounts and representing Plus Dane at Court in connection to rent claims for possession.

    As an Income Officer you will promote Plus Danes rent first culture and contribute to the rent and debt recovery functions.

    To ensure that a responsive, professional and caring service of the highest standard is provided to customers at all times, as well as the achievement of performance targets in relation to collections and debt recovery.

    To deliver the service within the boundaries of policy, legislation and statutory requirements.

    We strive to create a great environment for you to work in, which includes offering all the important things such as:

    a competitive salary
    access to the Social Housing Pension Scheme (or life assurance cover for colleagues who chose not to join)
    35 days’ annual leave plus bank holidays
    Generous sickness-absence, maternity, maternity-support (paternity) and adoption leave entitlements
    Free SOLO Medicash membership providing access to a wide range of health care benefits
    24 Hour, free and confidential access to our Employee Assistance Programme for you and your immediate family

    But we also recognise how important life outside of work is too. This is why we are committed to agile working and supporting colleagues to maintain a good work/life balance, so that you don’t miss out on what matters.

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