35 hours per week annum plus car allowance

We have a fantastic opportunity for a Housing Officer to work within our busy Care and Support department. Our Housing Officer will play an essential role in working alongside service managers who are delivering a personal, high-quality service to our residents within our supported living accommodation.

This is vacancy is on offer on a full-time permanent basis, with agile working – including from home, the office and also visiting the appropriate locations.

The successful applicant will provide a customer focused tenancy management service to tenants, ensuring they comply with the conditions of their tenancy and offer advice and support for more complex cases and projects. The role is focused on working alongside the care and support department to assist vulnerable tenants sustain their tenancy.

Requirements:

The successful candidate will have:

1. • Significant, proven experience of working in a housing management or similar role.
   • Able to demonstrate skills within tenancy management and rent accounting.
   • A ‘can do’ attitude.
   • A proven ability of creating and sustaining effective internal and external relationships.
   • A good understanding of social housing policy and law, including anti-social behaviour and tenancy management.
   • Good IT skills, with the ability to prepare reports, draft correspondence, newsletters, and maintain accurate records.

This role does require someone who has access to their own transport and a full UK driving licence with business insurance as the role requires travel throughout the region. Due to this, you will be eligible for a car allowance.

In exchange for your knowledge and commitment, Estuary offers an excellent benefits package, including a generous health cash plan, 24 days holiday (excluding bank holiday allowance) an extra day for your birthday and other special occasions that support a healthy work life balance and a competitive pension.

If you are looking for a new challenge and thrive in a varied role this could be a great opportunity for you. The role will close at midnight on 29/09/2022 so if this is of interest please do not hesitate to apply today!

Interviews will take place at our office on the 18th and/or 19th of October.

Values-based recruitment

Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Excellence, Care and Innovation – this ensures that, when recruiting, we find the right person with the right values and expected behaviours for the job, who will strive to provide excellent services to the people we support.  This supplements our requirements for essential and desirable skills, knowledge and abilities for each role.

Safeguarding & Recruitment                                       

Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs. The successful applicants will be required to provide proof of eligibility to work in the UK.

Diversity & Inclusion

At Estuary Housing Association we are committed to embedding diversity and inclusion at the heart of our work and everything we do. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage

This post is also subject to a satisfactory enhanced DBS check.