The Home Ownership Officer post provides an excellent opportunity for a home ownership specialist to further develop their skills and experience, delivering a high quality leasehold and shared ownership management service to over 600 leaseholders in Oxford.
Providing a high quality, customer focused service to the Council’s leaseholders and shared owners you will be joining us at an exciting time with an ambitious development programme underway and a major works programme being developed to improve properties across the housing stock.
All of this means that we need an organised professional who is able to effectively communicate with customers and staff teams alike on a range of leasehold issues.
You will need to be self-motivated, adaptable and flexible in your approach to work possessing strong negotiation and influencing skills with a wide range of stakeholders including customers, partners and leaseholders both orally and in writing.
We provide a challenging, yet rewarding environment to progress your career.
Oxford City Council prides itself on delivering high quality, cost effective public services. Oxford is a world class city and the Council has high aspirations for its services and employees. We are a multi-award winning Council and in May 2017 we were re-accredited at Gold level for Champion IiP status. Our other awards include the Institute of Revenues Rating & Valuation (IRRV) ‘Excellence in Innovation (General)’ winners 2017, Oxfordshire Environment Partnership (OEP) ‘Best Food Waste Reduction and Collection System’, and several ‘Team of the Year’ national and regional awards across our Service Areas. This builds on our previous success in achieving ‘Council of the Year’ in 2015. We are accredited with the Customer Service Excellence Quality Mark which helps us to ensure that the customer is always placed at the heart of everything we do.
With over 700 staff dedicated to delivering the best service possible to our communities this is an exciting time to be working in Local Government. We focus on improving outcomes for local people and you might be surprised at the range and quality of the services we provide.
We offer a fantastic range of staff benefits that include generous holiday (from 28 days a year plus bank holidays), local government pension scheme, subsidised leisure membership, discounted travel and flexible working in many roles. We offer well-defined opportunities through our learning and development programme. We also have an employee wellbeing programme, an employee assistance programme and support via our dedicated occupational health service.
How to apply
More information is available on the role profile document. Please read this document to ensure that you meet our requirements. More information about working for the Council, our values and vision, is available on our web site.
For an informal discussion about the post please contact Pat Andrade on 01865 259002 or email [email protected]
We are an equal opportunity employer:
We value the diversity of our people and actively seek to have a workforce that represents the rich diversity of the community we support. We have policies in place to ensure that every applicant and employee can flourish and succeed. Currently we are underrepresented in some areas, and would particularly welcome applicants from BAME communities. All applicants will be given fair consideration for work and will not receive less favourable treatment on the grounds of any protected characteristic.