Fixed Term for six months with the potential to extend further

Rugby Borough Council is looking to recruit two full time, enthusiastic, self-motivated, flexible and customer focused individual to work within our Control Centre team. This position involves working shifts including nights and weekends.

The successful candidate will be required to operate the Council’s Lifeline system and deal with out of hours enquiries for various teams within the Council. They will possess excellent customer service skills, a calm and confident manner and approach, competent IT skills and the ability to work in a close team, as well as occasional lone working.

Candidates must possess a full valid driving licence and have use of a car.

Experience of working with vulnerable adults and/or a call centre background, would be advantageous. Flexibility to cover holidays/sickness is essential.

For an informal discussion about the role, please call Lee McCarthy on 01788 579077 or Jill Melia on 01788 533613

You can view full details of this job via our website http://www.rugby.gov.uk , where you can also apply online. If you are unable to apply online please contact 01788 533564, or e-mail: [email protected] for further assistance.