• Job description

    An exciting opportunity has arisen to work for South Lakes Housing as a full-time (37 hours per week) Community Safety and Tenancy Specialist.

    Job Description – Community Safety and Tenancy Specialist

    As Community Safety and Tenancy Specialist, you will be the go-to person for complex tenancy matters including ASB legal casework, tenancy breach and leasehold management advice. You will liaise with customers and stakeholders, prepare statements, and represent the business during court hearings. You will coordinate advice and support across the business on leasehold management issues and act as a Safeguarding Lead.

    Rehabilitation of Offenders For Information

    We take our data protection responsibilities seriously and would like to inform you that the personal data we collect on you is stored and deleted in line with the requirements of the GDPR 2018 (Further information is available in our Recruitment Privacy Policy)

    Closing date for all applications is 5pm on Wednesday 7th June 2023

    Person specification

    Job title: Community Safety and Tenancy Specialist

     
    Criteria Essential / Desirable Method of Assessment
    Qualifications    
    5 GCSE’s or equivalent E AF/ST
    Degree level qualification or equivalent through experience or qualification in a role-related subject D AF
    Professional qualifications from CIH D AF
    Evidence of continuous professional development (CPD) E AF/I
    Knowledge, skills and abilities    
    An understanding and developed working knowledge of computer systems including Excel, Word and Teams E AF/ST
    An unwavering commitment to equality, diversity and inclusion, ensuring this is embedded in the work of SLH E AF/I
    Good communicator to a wide range of audiences – written, verbal, IT and presentation E AF/I
    Able to organise and prioritise workload, meeting deadlines, working under pressure and handling several complex tasks simultaneously E AF/I
    Able to influence others in delivering excellence for customers, setting high standards for others to follow E AF/I
    Ability to recognise and handle sensitive and confidential information E AF/I
    Understand the needs of vulnerable children and adults D AF/I
    Full Driving Licence E AF/I
    Ability to work evenings/weekends on an occasional basis as and when required E I
    Is a role model to colleagues in expected professional standards, and in alignment with SLHs shared SLICE values and behaviours E I
    Experience    
    Experience and track record of managing contracts E AF/I
    Experience of ASB Management Incl. Legal Action E AF/I
    Experience of Leasehold Management D AF/I
    Experience of partnership working E AF/I
    Knowledge of Landlord and Tenant legislation E AF/I
    Knowledge of social housing policy issues E AF/I
    Values and behaviours – It’s not just about what we do, we believe it’s how we do it too…

     

    By living our behaviours every day, our colleagues, managers and senior managers are living our shared SLICE values and helping to deliver our vision of Quality Homes, a platform for life:

     

    ·         Genuinely care

    ·         Take responsibility

    ·         Have respect

    ·         Be adaptable

    ·         Work together

    ·         Be curious

    ·         Make it happen

    ·         Always improving

     

    		 E I
      E – Essential

    D – Desirable

    		 AF – Application form/CV

    I – Interview

    ST – Skills test

    ASS – Psychometric tool e.g., Wave

     
    Please note:

    No job profile can cover every task which may arise within a role. The post holder will be expected to carry out other duties from time to time which are broadly consistent within this document.

     
    Role profile prepared by: Head of Neighbourhoods

     
    Review date: March 2023

     
    Location: Will be Bridge Mills Business Centre, Stramongate, Kendal LA9 4BD.

    South Lakes Housing operates a hybrid working policy.

     

     

  • Benefits

    • A great salary of £28,195 per annum rising to per annum £31,328 (following successful completion of the probationary period).
    • Hybrid Working – working from home, with only a requirement to attend the office a minimum of 4 days per month
    • Pension Scheme
    • 26 days holiday (plus Bank Holidays) increasing by 1 day after each completed year of service, up to a maximum of 31 days (plus Bank Holidays)
    • Employee wellbeing programme
    • Family friendly benefits – maternity, paternity, shared paternity, adoption
    • Simply Health cash plan
    • Special leave (for those unexpected emergencies)
    • Sick pay (above statutory provision)
    • Training to keep you up to date and develop your skills
    • Following successful completion of your probationary period, a holiday purchase scheme enabling you to purchase up to 10 extra days per year