At Wandle we support people across south London who need a home, by delivering safe and affordable homes along with low cost, dependable, localised services to our customers. The Communications team are responsible for managing Wandle’s reputation, delivering high quality content and information across all available channels, and supporting the business to communicate clearly and effectively.

You will:

1. • Work with the PR and Communications Manager and Senior Communications Officer to deliver the Wandle communications strategy and plans, that help deliver our organisational goals.
   • Support the Communications team and colleagues across the organisation in making sure all communications and other materials are compliant with brand guidelines.
   • Reflect the Wandle values and behaviours in everything you do to achieve the best outcomes for our customers.

Internal Communications

1. • Be the principal point of contact for our People team – supporting the delivery of the People Strategy, and supporting, designing and measuring impact of employee and internal communications, and employer brand.
   • Be the principal administrator for Wandle’s internal communications channels – including intranet, Workplace and newsletters.
   • Source, develop and edit content for internal communication channels.

External and Social Communications

1. • Coordinate the design, production and distribution of online and offline marketing communications
   • Maintain and develop the communication forward planner, and measure impact of activity through regular reporting.
   • Produce and publish content for social and digital media, and the Wandle website, in line with digital content plans
   • Day to day monitoring of social media, and working with the Contact Centre to ensure inbound customer contact is appropriately managed
   • Support the production of resident communication, including research, copy writing, multimedia content and liaising with designers
   • Commissioning photography and film.

If you want to be part of a winning team that takes pride in delivering a positive experience to our customers and believe you have the skills and experience to be successful in this role we would love to hear from you.

Please apply with your CV and supporting statement on no more than two sides of A4 ensuring you address the ‘What you’ll need to have’ section set out in role profile by 12pm on Monday 6 February 2023, please note we reserve the right to close this advert early if we receive a sufficient number of applicants for the role.

Interviews to be held on Monday 20 and Tuesday 21 February 2023

Please also note that ahead of the interviews you will be asked to undertake a number of online tests/assessments.

For more information about Wandle, including our corporate strategy, click here: https://www.wandle.com/careers/