• Job description

    We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We’ll be bold and open-minded in our pursuit of solutions to help people transform their lives.

    What you’ll be doing

    We are looking for a Business Support Apprentice for an 18-month apprenticeship, in which you will provide effective and efficient administrative support to the Planning and Logistics teams, ensuring excellent customer service is maintained at all times.

      • Provide administrative support to the Planning and Logistics teams and other areas of the delivery teams within Homes and Places as required, including the administration of the call-out process for DLO teams.
      • To have understanding of ICT systems to enable support with scheduling and completion of in-house works.
      • Take ownership of incoming queries and action accordingly with guidance from relevant Supervisors and Managers as required.
      • Answering queries and maintaining presence on the touchpoint telephony system.
      • Provide regular progress reports to the relevant supervisors and managers in relation to service delivery.

  • Benefits

      • The salary for this post will be £15,000 Per Annum
      • Learning and development opportunities
      • Healthcare cash plan
      • Robust employee reward and recognition programme
      • Free and confidential Employee Assistance Programme
      • CHParticipate volunteering programme
      • Competitive pension scheme
      • 25 days annual leave per annum, plus bank holidays and 3 extra days between Christmas and New Year.
      • 37 hours per week – employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.

    We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.