• Job description

    We’re a local housing association that’s passionate about tackling the housing shortage in the East of England. We provide warm, safe and affordable homes. But we don’t stop there. We offer a wide range of support and services to help our customers and their communities to thrive. We want to be an organisation that cares about our customers and communities and is determined to make a difference. We’ll be bold and open-minded in our pursuit of solutions to help people transform their lives.

    What you’ll be doing

    We are looking for a Business Support Administrator for a 4 day a week, part time 16 month Maternity cover contract. In this role, you are responsible to provide effective and efficient administrative support to all CHP teams whilst also giving excellent customer service to internal and external customers. You will also ensure a welcoming and safe environment for employees and visitors and strive for constant improvement through continual development, communication and feedback.

      • Provide a full printing, scanning, document storage and business support service where this is required to support multiple CHP teams.
      • Provide a professional and effective Myriad House reception service.
      • Co-ordinate requisitions for goods / services in accordance with the Company’s Financial Regulations and Standing Orders.
      • Process external management invoices which are either received through post or e-mail. This includes filing, preparing an approval upload spreadsheet and seeking approval. Following up with management companies to transfer documents from postal to online to gain efficiencies.
      • Produce bi-weekly certificates for suppliers through OPEN Housing for financially completed jobs and provide these to all CHP contractors with outstanding work to be invoiced.

    What we’re looking for

      • GCSE or equivalent with a good standard of literacy and numeracy or equivalent demonstrable prior learning.
      • Experience of administrative procedures.
      • Experience in meeting deadlines.
      • Experience in a facilities management environment.
      • Able to work flexibly, as a member of a team.


    Committed to equality of opportunity, we welcome applications from all sections of the community. Applications for job share and part-time working will be considered on a business needs basis.

    Wellbeing is a priority for us, and we aim to help our employees achieve a successful work/life balance and have adopted an agile working style. We host a range of learning activities to develop our people, support their career aspirations and professional qualifications. We encourage employee participation on all levels and we’re always open to new ideas or ways of working.

    The working pattern for this role is 30 hours a week, 9am-5pm Tuesday to Friday.

  • Benefits

      • The salary for this post will be £23,500 pro rata Per Annum (£19,054).
      • Learning and development opportunities
      • Healthcare cash plan
      • Robust employee reward and recognition programme
      • Free and confidential Employee Assistance Programme
      • CHParticipate volunteering programme
      • Competitive pension scheme
      • 25 days annual leave per annum pro rata, plus bank holidays and 3 extra days between Christmas and New Year.
      • 30 hours per week – employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP.

    We value our people and listen to feedback to ensure we are a great place to work and are able to attract and develop the careers of the best talent in the market.