We are looking for a Building Safety Administrator on an 18 month FTC, to undertake administrative functions to support the Building Safety team in delivery of the building safety strategy, ensuring that all properties on our compliance contracts have the relevant safety check/remedial works carried out to enable CHP to fulfil our statutory Landlord Health and Safety obligations and duty holder requirements.

What you’ll be doing

• Manage the ‘no access’ process through various channels of communication (including phone calls) to ensure CHP gains entry into the properties for the relevant servicing and inspections, preparing and issuing letters to customers and contractors as appropriate.
• Liaise with Neighbourhood teams and Customer Resolution Centre for assistance in establishing contact and arranging access for safety checks remedial works where it has been identified that a customer has a vulnerability.
• Maintain accurate and up-to-date records on CHP’s systems including Keystone servicing and inspection database (KSI), asset management systems, including properties where the contractor has not been able to gain access, providing reports and performance data as required.
• Control and manage the Building Safety mailbox and allocate correspondence to the relevant team members and track that these are dealt with.
• Take daily receipt of ‘pass backs’ (properties where the contractor has been unable to gain access to carry out the safety check / remedial works after two attempts) and record electronically.