We are currently looking for an Assistant Branch Manager to join The Sovini Trade Supplies in Speke, part of The Sovini Group.

Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination. Inclusivity matters – We recognise candidates may have diverse needs, and we will always look to support this throughout the process.

If you have got the talent, the potential, the drive and determination there is a place for you at The Sovini Group.

This position is a permanent opportunity

As an Assistant Branch Manager, you will be expected to:

• You are required to act up into Branch Manager responsibilities during any period that the Branch Manager is not in branch.
• Assist in ensuring Sales and Profitability targets are met.
• Assist in ensuring company operational processes are followed and that operational KPI’s are met.
• Proactively focus on continual productivity improvements and branch efficiencies.
• Assist in managing branch resources and controllable costs to drive efficiencies, improve return on investment and increase utilisation of assets.
• Assist in ensuring that Key Holder duties are discharged sufficiently.
• Help to manage cash / card transactions.
• Oversee all stock takes ensuring they are managed in accordance with procedures.
• Ensure all elements of the customer charter are being adhered to at branch level.
• Develop, manage and maintain strong branch relationships with customers, ensuring their needs are met and exceeded. Handle customer enquiries and complaints promptly and professionally.
• Assist BM in building a framework for active and continuous communication to build trust, strengthen relationships and encourage collaboration.
• Actively manage the performance of your team using annual appraisals, monthly 1-1’s and performance reviews / improvements plans. Meet appraisal targets to support the delivery and achievement of overall business objectives
• Meet all company Employee Relation responsibilities. Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken
• Ensure all company training is completed.
• Ensure your team is engaged by providing clear direction and focusing on personal development.
• Assist in ensuring your site and operating procedures are safe for all and that you operate in line with company policy and with section 7 of the Health and Safety at Work Act to take reasonable care of own health and safety and that of others who may be affected by their acts and omissions. Making the safety and wellbeing of your team, your customers and site visitors a priority above everything else.
• Assist in ensuring that the controls and managements processes pertaining to Health and Safety compliance are carried out to the required standard as outlined by senior management.
• Assist in ensuring your business premises and fixed assets are operating in accordance with relevant legislation. This includes adherence to regulations in areas like health and safety, O licence, fire risk, water treatment, heating and ventilation, plumbing among others.
• Encourage your team to access the company’s wellbeing initiatives and assistance programmes
• Commit to equality and diversity and to promote non-discriminatory practices in all aspects of work undertaken.