• Job description

    Directorate of Neighbourhoods and Customer Services
    Job Title: Apprentice Tenancy Enforcement Officer (2-year Apprentice contract)
    Hours: 37 per week (to be worked flexibly in line with business needs)
    Salary: £17,362.62 – £18,327.21 (dependant on age) plus Regular Car User Mileage Allowance per annum
    The Trust operates an agile working environment which is a combination of working from our Head Office Gadbrook Business Park, Cheshire and home working.

    Are you looking for a career rather than a job?

    Do you want a role where no two days are the same?

    Do you want to make a difference to local communities?

    If so, we have an exciting and unique opportunity for you.

    Weaver Vale Housing Trust are looking to recruit our first ever Apprentice Tenancy Enforcement Officer.

    We’re looking for a self-motivated person with problem solving skills, an eye for detail and excellent communication skills.

    We’re also looking for someone who can adapt to different situations and works well as part of a team.

    If this is you, this may be the perfect opportunity to start a career in Social Housing?

    Your Opportunity

    Our apprenticeships provide a stepping-stone and a solid foundation to pursue a career within the field of Tenancy Enforcement and Social Housing. We offer the opportunity to develop a multi-skilled knowledge base across a range of difference situations, whilst understanding the importance of delivering an excellent customer focused service.

    The Apprentice Tenancy Enforcement Officer role will last 2 years, allowing time for you to gain a nationally recognised qualification in Anti-Social Behaviour & Community Safety Officer Level 4 plus benefiting from practical experience and mentoring from our existing team of highly skilled staff. You’ll get paid time off to attend college to get your qualification and develop a wide range of skills which will be suitable for a number of different career paths.

    Our Successful Candidates

    The successful candidate will join a highly experienced team and will work closely with them, learning and developing the necessary skills, knowledge and understanding to manage your own caseload and address a wide range of issues.

    Part of this role will be working from home independently, reliable internet access and a suitable quiet space to work is very important.

    Due to the nature of the role, a full current driving license and access to a car is essential.  The role will also require the successful candidate to undergo a DBS check.

    Find Out More:

    If you have any queries about this or would like to ask any questions to learn more about the role, please contact Kevin Hanson at [email protected]

  • Benefits

    In addition to salary, we offer a great working environment, A defined contribution pension scheme (providing you meet the eligibility requirements)., 24-29 days annual leave (depending on service), child-care subsidy, Employee Assistance Programme to help you balance work, family, and personal life, Excellent ongoing learning opportunities and annual Personal Development and Well Being payment. A great experience, working with colleagues that are passionate about the services we provide to our customers.

  • How to apply

    Please review the job Information pack (on our website: www.wvht.co.uk) for further information and submit your CV with a covering letter (max. 2 pages) demonstrating how you meet the minimum criteria in relation to the accountability profile and person specification, please send to [email protected].

    We’re here to help!

    Our dedicated Work Team who specialises in supporting people into work will have a friendly chat with anyone interested in these roles. They’ll chat to you about the apprenticeships available & what they involve. They can then provide support with writing or updating your CV. There will be great amount of interest in these roles so your CV really needs to stand out.

    They will also help with producing a cover letter which helps you to demonstrate why you are a good match for this and other apprenticeship opportunities, plus helping with interview skills & confidence building; we would all benefit from this before an interview!

    Our Work Team Advisors will go through what you might be asked, how to sell yourself, what to wear and how to prepare.

    We would advise everyone to contact the Work Team before applying- the more that you know the better placed you will be to prepare for this brilliant opportunity. Simply email [email protected]or text/phone Emma on 07919 566049 with your contact details and we will arrange a time to ring you for a chat.

    How To Apply:

    Closing date for applications:         Wednesday 7th September 2022 (12:00 Noon)

    (Please be aware that applications received after this time will not be considered)

    Virtual Interview Dates:                    Friday 23rd September 2022

    Please visit our website at http://www.wvht.co.uk to access the job information pack.

    Please submit your CV with a covering letter (max. 2 pages) demonstrating how you meet the minimum criteria in relation to the person specification, please send to [email protected].

    C.V’s without a cover letter will not be considered.

    Those applicants that consider themselves to have a disability and meet the minimum criteria for the role will be guaranteed an interview.  Please confirm within your application if you consider yourself to have a disability and if so, what reasonable adjustments may be required for you.

    In line with the Trust’s Disclosure & Barring Policy, please confirm WITHIN YOUR APPLICATION if you have any current convictions under the Rehabilitation of Offenders Act 1974. Applicants may be subject to a DBS check.

    Disclaimer: We may conduct social media checks from sources such as Google, Facebook and LinkedIn to assist us in our assessment of your suitability for the role.

    Please note applicants must be able to demonstrate their Right to Work in the UK.

    We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

    Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

    The recruitment manager will review your skills and experience to determine if there is a match with the position for which you applied. If there is, we will contact you by phone or email to schedule an interview / assessment. If your background does not match our current needs, you will not be contacted.

    Please note due to the high volume of applications we are unable to respond to all unsuccessful applicants.  If you haven’t heard from us within 3 weeks of the vacancy closing date, unfortunately we will not be pursuing your application further.

    We appreciate your interest in Weaver Vale Housing Trust and the time you have invested in applying to us.

    The Trust invites applications from all members of the community, irrespective of Gender, Gender reassignment, Sexual orientation, Race, Religion or belief, Disability, Age, Pregnancy and maternity, Marriage and civil partnership.