HQN and MRI Software are running virtual consultations to gather the views of those working in social housing ahead of the launch of the third Resident Voice Index™ survey.  Over 8,000 resident responses have already been gathered across two surveys, with actionable insights delivered to help shape and improve service provisions.

Gauging how residents are feeling right now about the rising cost of living and how it could be impacting their health and wellbeing will be valuable information for housing providers. Inflation, removal of the universal credit uplift, increases in food prices and domestic energy prices are cause for concern for us all; but the stark reality of the situation is that social housing residents may have to choose between feeding their families, keeping warm or paying the bills.

Themes for discussion at these consultations will include:

  • The contribution of social housing to health and wellbeing
  • The contribution housing providers make to their communities
  • The effectiveness of existing resident engagement
  • Cost of living challenges in the current climate and the outlook
  • What support housing providers are getting or should be getting to cope with cost of living.

Why attend?

  • We’d like your input to ensure that the right themes are being explored, and questions will be asked in the right way that will allow you to gain valuable insights into how your residents are feeling
  • Benefit from access to the new survey as soon as it is released, so you can engage your own residents to take the survey.