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Success in court proceedings is dependent on a strong witness statement. This will be the first evidence the judge sees in support of your case and the basis on which the other party will cross-examine your witnesses.

Learn the three secrets to drafting the best statements for court. This course will help delegates learn how best to utilise the evidence available to prepare a witness statement which supports their case in a housing context. Delegates will learn how to ensure they comply with the civil rules for evidence, the importance of the way the evidence is presented, and how to deal with information which could be detrimental to your case.

This is a highly practical course designed to equip delegates with the skills to prepare statements in housing matters. Delegates will have the opportunity to learn the theory and ask questions in the morning. The afternoon will be dedicated to a case study and delegates will consider evidence, critique statements, and have the opportunity to draft their own witness statements.

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    What will delegates learn?

    • How to effectively manage a case
    • Practical skills to deal with evidence issues in a housing context
    • How to deal with hearsay evidence.
    This course will cover:
    • File and case management
    • Maximising incident diaries
    • Effective questioning of a witness to maximise your evidence
    • Effective investigation of a case
    • Maximising the impact of your statements in court
    • Drafting the complainant’s witness statement
    • Drafting a management witness statement
    • Hearsay evidence.
    Who should attend?

    All staff, team leaders and managers who are involved in preparing witness statements in a civil housing context.

  • Our trainer

    Mel Cant became a Barrister in July 2000 and both prior to and since that time has worked within the housing sector to improve services to the public and providers by providing leadership, practical advice, training, support and guidance in the public, private and voluntary sectors. Mel’s “can do” attitude along with her passion for ensuring equality and fairness for all through outstanding customer service and providing practical solutions has made her a “go to” person within social housing.

  • Price and booking

    This event is fully booked. Please select an alternative date on the right hand side or contact us [email protected] for further information on the next available dates

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.


10 July 2024
10:00am - 1:00pm
Book now
09 October 2024
10:00am - 1:00pm
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.

We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.


Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.