1 day





Suitable for:       All What does this mean?

It has been known for years that a multitude of people have suffered trauma and the effects can be both broad and deep. Many of your residents or service users may have suffered such trauma.

Psychologically informed environments (PIE) are services that consider trauma in their layout and design, as well as how their staff behave and work with their tenants and service users.

Many behaviours that are difficult to deal with and support such as ASB, mental health, hoarding, drug and alcohol misuse, aggressive and challenging behaviour, self-harm, can be caused or influenced by past or current trauma.

  • Read more

    You will learn

    • What PIE and TIC (trauma informed care) is and the evidence that it works
    • What trauma is, its different types, its effects and its signs and indicators
    • How organisations and individuals can start their journey towards becoming PIE and then monitor what they implement
    • How to work more as a PIE, including tools and techniques.

    Who will benefit from this course?

    Everyone in an organisation from frontline customer service and site based staff, their managers, team leaders, heads of service and executive teams.

  • Our trainer

    Danny McGowan BSC, MSC has been involved in supporting people with substance misuse, mental health and other complex needs for over 20 years. He has developed experience in many specialist areas, such as working with hoarders and those with a dual diagnosis and has delivered training in techniques such as motivational interviewing and CBT. He has been delivering training for the housing sector for over a decade and has many years’ experience of developing client/customer involvement and peer mentoring schemes.

    Danny uses a combination of his years of experience, current good practice guidelines and research evidence to deliver the topics he trains. He uses a holistic interactive training style that provides delegates with real skills and information, which they are then able to apply back in the workplace and beyond. He has delivered training and provided consultancy to numerous organisations during his career. Notable clients include the Department of Health, Department of Work and Pensions and the Home Office as well as housing organisations across the UK.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.