duration

Location
Virtual


Hear direct from the Regulator of Social Housing and the Housing Ombudsman at our annual event for asset management teams.

Has asset management ever been more under the spotlight? If it’s not the continued fallout from the building safety crisis or the ITV News documentary into the poor state of some social housing, it’s repairs at the top of the complaints league or the ongoing challenge to retrofit our housing stock to make it fit for the future.

This year’s asset management network annual conference will try to make sense of a bewildering year in which the sector’s reputation has taken a bashing. Where do we go from here? What are the solutions to the many problems we face? And how do we get on top of the day job to deliver our net zero ambitions?

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    You will hear from the Regulator and Housing Ombudsman about their expectations and requirements; we will assess different approaches to the key challenges and provide possible solutions to some of your ongoing dilemmas – all in the space of one day.

    Combining practical advice with strategic thinking, sessions will include:

    • The Regulator of Social Housing on what new consumer regulations, KPIs and a refreshed Decent Homes Standard might mean for your organisations
    • The Housing Ombudsman Service on why repairs are top of the complaints chart. Their session will cover the findings of its soon-to-be-published investigation into damp and mould issues
    • The Building Safety Bill – get an update on progress and understand the important things to consider right now
    • The Future Homes Standard – are your development plans on track to meet the government’s zero-carbon ambitions?
    • Retrofit and decarbonisation – do you have a costed asset management plan to retrofit your existing stock? What approach are you taking? Where is the money coming from?
    • Leadership in asset management – who is driving the agenda in your organisation and do the board and executive team understand the significance of what’s around the corner?
    • How do we put residents front and centre of our asset management strategies? Do we really understand their priorities?
    • Evidence-based decision-making – how data, intelligence, and digital solutions can be used to our advantage.

    Who should attend?

    • Chief Executives
    • Executive directors and board members
    • Heads of service
    • Asset management teams
    • Development teams
    • Business strategy and policy teams
    • Resident engagement teams and frontline operatives.
  • Our speakers

    Confirmed speakers:

    • Richard Foster, Assistant Director Regulatory Operations, Regulator of Social Housing
    • Matt Harrison, Programme Director – Social Housing Decarbonisation Fund at Department for Business, Energy, and Industrial Strategy (BEIS)
    • Rebecca Reed, Head of Insight and Development, The Housing Ombudsman Service
    • Mike Victory-Rowe, HQN asset management associate – Chair
    • Lucy Hutton, Head of Social Housing Safety, Decency and Climate Change at the Department for Levelling up, Housing and Communitie
    • David Orr CBE, Chair of the Good Home Inquiry and Chair of Clarion Housing Group
    • Richard McWilliams, Director, Sustainability at Turner & Townsend
    • Clive Adams, Partner, Birketts
    • Nick Horne, Chief Executive Officer, Wythenshawe Community Housing Group
    • Sarah Seeger, Director of Policy, Curo
    • Ellie Rawden, Environmental Sustainability Coordinator, Thirteen Group
    • Amy Fell, Building Safety Data Compliance Officer, The Guinness Partnership
    • Rowley Maggs, Strategic Advisor, Ambue
    • John Buckland, Solutions Principal, MRI Software.
  • Cancellations and substitutions

    A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.

Dates and prices