1 day


Live virtual



Suitable for:       IA What does this mean?

Landlords are often confused by the pitfalls of who and when a tenancy can be legally ended. There are circumstances when a tenant lacks the mental capacity to end their tenancy or when there has been an abandonment of the property or a failed succession application. In such cases does the landlord need to get a court order, which notice do you serve? Landlords, now more than ever, need to ensure they are not falling foul of the common mistakes made in such scenarios.

This virtual, live training is interactive. Delegates will work on real life case studies providing an engaging and effective learning experience and will leave feeling more empowered and confident in their understanding of how and when a tenancy is legally ended.

  • Read more

    The session will cover:

    • How to end tenancies legally
    • Different grounds for possession
    • Who can end a tenancy
    • When to use a NTQ
    • What to do when a tenant lacks capacity? Eg dementia
    • When to involve the court of protection
    • What is Surrender?
    • Abandonment process when to get a court order
    • Death of a tenant. What to do when there is no one to succeed or there is a failed succession claim
    • Difference between next of kin and power of attorney
    • Common mistakes made
    • How to manage income rent accounts on death or abandonment
    • Which notice to serve in fraud cases
    • Case studies.

    What will delegates learn?

    • Which notice to use in different scenarios to obtain possession of a property
    • What to do when a tenant dies
    • What to do when a tenant lacks mental capacity
    • How to deal with difficult scenarios.

    Who should attend?

    Essential for staff who take, are involved in or need to know about ending a tenancy. Suitable for new staff and as a refresher.

  • Our trainer

    Aisha Akhtar qualified as a lawyer in 2009 having taken a keen interest in social housing. She has worked both in-house and in private practice. She joined SNG in October 2017 as their in-house legal expert. She manages a team and deals with all housing management matters.

    She has been a board member for a housing association previously in East London and is currently an Advisory Board member for Inspirited Minds (a mental health Charity).

    She has delivered training sessions throughout the country on various topics throughout her career. She regularly delivers both public and tailor made in-house training to various HAs and LAs.

    Aisha enjoys delivering training and empowering people, she makes the sessions interactive so there is an exchange of ideas so delegates leave feeling confident in implementing positive change.

  • Price and booking


    Ticket Type Price Spaces
    Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout £275.00
    Attendee 1

    Registration Information

    Booking Summary

    x Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout
    Total Price

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.


11 September 2024
10:00am - 4:00pm
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.

Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
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Step 6: Complete the booking details
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