duration

Location
Virtual

Bringing together housing professionals responsible for rent setting and rent compliance, the forum provides an opportunity to ask questions, share lessons learned and discuss best practice.

  • Read more

    This session will give attendees the opportunity to discuss different approaches to the practical challenges organisations are grappling with, as housing providers start to work through rent convergence, systems readiness, communications, interpretation issues and wider preparation for the changes ahead.

    We will also discuss the lessons of the recent rent increase and how organisations are complying with the 2026 Rent Standard.

    The aim of the forum is to provide a safe place for those responsible for rent compliance to share their experiences with their peers.

    What will be covered?

    • April rent increase review – lessons learned
    • Data management and performance indicators
    • Preparing for rent convergence and the new Rent Standard, 2026/27.

    Who should attend?

    The forum is designed for anyone involved in rent setting and rent compliance:

    • Finance, risk assurance and compliance teams
    • Finance, income management and/or housing management rent setting/review teams
    • Data governance teams.
  • Our speakers

    Emma Turay, Assistant Director of Regulation and Policy, Notting Hill Genesis
    Emma works at Notting Hill Genesis, ensuring that the organisation is robust in terms of regulatory and legislative requirements for the Rent and Consumer Standards and delivering clear policies and procedures and working with internal colleagues to ensure they are clear, meet the legislative requirements and have a positive impact on NHG’s customers. Of equal importance, she oversees professional competency and onboarding for new operational colleagues to ensure they are well equipped to do their roles confidently.

    In previous roles, Emma has led on the development of automated bespoke systems for Rents and Service Charges, designed to provide a platform to complete work compliantly, increase data integrity and provide insights for future decision making as well as implementing data structures ad reporting. Emma has nearly 20 years’ experience in the sector, has led on implementing an annual rent compliance conference and sector publications of the Complying with the Rent Standard.

    Samantha Grix, Partner, Devonshires
    Samantha is a Partner in the Housing Management and Property Litigation team at Devonshires and has worked in the sector for almost 15 years. She was called to the Bar before cross qualifying as a solicitor and has worked at Devonshires throughout her career.

    Samantha deals with all areas of housing management and specialises in rent regulation and the consumer standards. She regularly advises clients on compliance and forms part of their team when an issue is discovered to the point of resolution.
  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



This event comes with a professional development certificate

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