duration

Location
Virtual

Join HQN partner, Mobysoft, to explore how connected asset, repairs and customer data can help you spot hidden risk earlier, strengthen compliance assurance, and make more informed decisions before issues escalate.

  • Read more

    As compliance expectations evolve under Awaab’s Law and wider regulatory reform, asset management teams are facing a new challenge: risk is no longer always visible in the places we expect.

    While traditional asset data provides a strong foundation, many of today’s emerging risks sit across repairs history, complaints, contractor insight and resident interactions. Without a connected view, these signals can remain hidden, only surfacing when issues escalate into formal hazards or compliance breaches.

    This interactive session will explore how asset teams can better identify and act on these early warning signs. Drawing on sector insight and real-world examples, we’ll look at how organisations are connecting data across functions, managing overlapping compliance timelines, and building a clearer, more proactive view of risk across their portfolios.

    Attendees will leave with practical ideas to:

    • Recognise where hidden risk may sit within their organisation
    • Connect data across asset, repairs and customer functions
    • Strengthen compliance assurance through earlier intervention
    • Support more informed, defensible decision-making.
  • Our speaker

    Adam Gray, Regional Director, Mobysoft
    Adam Gray is Regional Director for the Midlands and Wales at Mobysoft, with a background spanning property, real estate and technology-led insight. He works with social housing providers to implement tools which use their existing data and insight to improve performance, strengthen assurance and support better outcomes for residents.

    Adam’s current focus is helping organisations connect asset, repairs and customer data to identify hidden risk earlier and make more informed, defensible decisions.

    Suzy Thomas, Regional Director for Asset Solutions, Mobysoft
    Suzy Thomas is the Regional Director for Asset Solutions at Mobysoft. Prior to Mobysoft, Suzy spent over 15 years as a Customer Services Manager in the social housing sector. Her current role is to nationally support repairs and assets teams in improving their services, maximising efficiencies and reducing risk using data insight systems and tools.

    Originating from an operational background delivering front line services in the sector, Suzy has a wealth of knowledge and experience of how to create actual success for an organisation.

     

    Chris Holloway, Executive Director, Greatwell Homes
    Chris has been Executive Director at Greatwell Homes since September 2023, but originally joined the organisation in 2018 as Head of Housing and Neighbourhoods. He is a member of the Chartered Institute of Housing and has over 15 years of housing management experience across local authorities and housing associations.

     

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



Making a booking:

You don’t need to be logged in to make a booking.

Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking
Step 8: You will receive a confirmation email with an order number, if you don’t receive this within 24 hours please get in touch with us – [email protected]