There is a large body of research that connects the effects of poor mental health to housing related risks and problems.

When a tenant has poor mental health, this can impact on their ability to maintain their property, pay bills, allow access to the property, engage in support, get on with neighbours and maintain a problem free tenancy.  In fact, many tenants’ mental health problems could be interpreted as a disability under the Equalities act 2010 and therefore the landlord has a duty to make ‘reasonable adjustments’ to meet those needs.

However, landlords need to also be careful that they or their staff members don’t ‘gap-fill’, that is fill the gaps in support often left by a lack of or access to local services such as mental health or social care. Frontline housing professionals can sometimes feel drawn into providing long term and often in-depth support that may not be part of tenancy sustainment and their role. Knowing where the line is between supporting vulnerable tenants and ‘gap-filling’ is not always straight forward.

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    In this session we will cover:

    • What is poor mental health / mental illness?
    • What does the research tell us about the impact of poor mental health on housing?
    • What does reasonable adjustment mean when working with tenants?
    • How can we support tenants affected by poor mental health without ‘gap-filling?
    • What other support is out there to help staff and/or tenants?
  • Our speakers

    Danny has been involved in supporting people with substance misuse, mental health, and other complex needs for 25 years. He has developed experience in many specialist areas – those with a dual diagnosis, personality disorders and offenders. Danny worked for several different charities and the NHS during his career in positions up to senior manager level. He has been delivering training for the past 20 years. Danny is a qualified life coach and therapist and along with his training, works privately with people with a range of issues.

    Danny uses a combination of his years of experience, training / qualifications, current good practice guidelines and research evidence to deliver his sessions. He uses a holistic interactive style that provides delegates with real skills and information, which they are then able to apply back in the workplace and beyond. He has delivered training and provided consultancy to numerous organisations during his career. Notable previous clients include the Department of Health, Department of Work and Pensions the Home Office, Mind, Rethink, Together, Current clients include Crisis, Shelter, CGL, Places for people, Islington council.  Danny is also a senior trainer for HQN and Mosaic.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Dates and prices