The Charter for Social Housing Residents, published by the UK Government  in 2020, recognises some of the links between housing and people’s physical and mental health. The paper sets out how the government will “ensure good quality, decent homes and neighbourhoods, including access to green space and support for wellbeing.”

But the paper’s recognition of the health and wellbeing impacts of people’s homes and neighbourhoods is limited. There is recognition that homes should meet the Decent Homes Standard, that residents should have good access to well-maintained green spaces, and also that residents should be given a voice. But the paper doesn’t acknowledge the full breadth of how the homes and neighbourhoods we live in impact on our health and wellbeing.

At this best practice session Matthew Morgan, Director of the Quality of Life Foundation, will introduce the Quality of Life Framework, setting out what in-depth research has shown people need from their homes and neighbourhoods in order to thrive. He will also share best practice case studies, where housing developers have performed well against the themes of the Framework, with positive impacts on people’s health and wellbeing.

The Foundation’s Strategy, Research and Engagement Lead – Vicky Payne – will then discuss how housing providers can better understand the health and wellbeing impacts of the new homes they’re building, and the homes they already own and manage, with a view to enabling improvement.

This will be followed by space for discussion, where delegates can ask questions of the speakers and each other, to share experiences and consider opportunities.

  • Our speakers

    Matthew Morgan – Director

    With over 20 years’ experience in writing and communications, Matthew’s role is to foster greater understanding and cooperation between local communities, the built environment industry and government. He is responsible for setting the charity’s strategy with the Board of Trustees, overseeing its commercial services and delivering lasting impact with the Quality of Life team.



    Vicky Payne – Strategy, Research & Engagement Lead

    A planner and urban designer, Vicky brings extensive experience in engaging with the development process from policy creation to place design. She has worked on strategic spatial planning frameworks, town centre strategies and large scale masterplans. She helped to develop the National Model Design Code with government and is currently co-authoring a book about the future of UK high streets. Vicky takes a strategic role at the Foundation, identifying policy intervention areas and guiding our research and engagement work to maximise positive outcomes and influence. She is passionate about creating a planning process that achieves high quality design, sustainable development and equitable places.

  • Price and booking


    from Free


    from £60

    * Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.