duration

Duration
1 day

duration

Location
In-house

duration

Availability
Good

Suitable for:       I What does this mean?

Managing houses in multiple occupation (HMOs) brings additional legal responsibilities, property standards and operational challenges. With shared accommodation playing an important role in meeting housing need, landlords must understand their obligations. This practical course explores HMO regulations, licensing, safety requirements and effective management approaches.

From licensing and fire safety to property standards and day-to-day tenancy management, HMOs require a different approach from traditional residential accommodation. Failure to understand and meet these additional responsibilities can expose landlords to enforcement action, financial penalties and significant risks to residents.

This course provides a practical overview of the requirements involved in managing shared accommodation, helping delegates understand their obligations, identify potential compliance issues and establish effective management arrangements that support safe, well-maintained properties and positive resident experiences.

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    What will delegates learn?

    By the end of this course, delegates will be able to:

    • Understand what constitutes a house in multiple occupation and when licensing may be required
    • Recognise the additional legal and management responsibilities associated with HMOs
    • Understand minimum property standards, amenity requirements and licence conditions
    • Identify key fire safety and health and safety considerations for shared accommodation
    • Recognise common operational challenges associated with managing HMOs
    • Apply effective property management approaches to maintain compliance and improve resident outcomes.

    This course will cover:

    • Understanding HMOs: The legal definition of a house in multiple occupation and how HMO accommodation differs from traditional single-tenancy properties
    • Licensing requirements: Understanding mandatory, additional and selective licensing where applicable, and the responsibilities associated with licence conditions
    • HMO management regulations: Exploring the additional obligations placed on landlords and property managers
    • Property and amenity standards: Understanding requirements relating to facilities, shared spaces, minimum room sizes and property conditions
    • Fire safety responsibilities: Identifying the additional fire precautions and safety measures required in shared accommodation
    • Health and safety compliance: Recognising hazards and understanding how property inspections support effective risk management
    • Managing shared accommodation: Addressing common challenges involving communal areas, repairs, resident responsibilities and property maintenance
    • Effective management procedures: Establishing practical approaches to inspections, record keeping, communication and ongoing compliance
    • Good practice in HMO management: Exploring how effective management can improve safety, reduce risks and support positive resident experiences.

    Who should attend?

    This course is suitable for housing and property professionals involved in managing or overseeing shared residential accommodation, including:

    • Housing officers and property managers
    • Supported housing providers
    • Housing association and local authority staff
    • Private sector leasing and accommodation teams
    • Asset management and compliance professionals
    • Housing managers and team leaders
    • Organisations considering developing or expanding HMO accommodation.

    It is particularly valuable for professionals who are new to HMO management or need to strengthen their understanding of the additional responsibilities associated with shared housing.

  • Our trainer

    Carrie Kus is an experienced housing, lettings and property training specialist with a strong background across the charity, private rented, social housing and property investment sectors.

    Carrie spent seven years as a Senior Trainer at Shelter, the homelessness charity, where she managed the training needs of both new and existing helpline housing advisers. Her work supported advisers in delivering high-quality housing guidance to people facing homelessness and housing insecurity.

    In 2010, Carrie founded Clarity Estates, a lettings agency operating in Sheffield and Chesterfield. She successfully led the agency for over a decade before its sale in 2022 to a local housing charity. Alongside this, Carrie has been a property investor for many years, bringing practical, hands-on experience of the rental market.

    Carrie has also held several non-executive and leadership roles. She served for five years as a Non-Executive Director of the Residential Landlords Association before its merger with the National Landlords Association to form the NRLA. She also spent three years as a Non-Executive Director for the trading arm of Nomad, a Sheffield charity providing housing for young people, and was Training Director for Property Training Solutions, a subsidiary of Allied Surveyors created to deliver specialist training for property surveyors and professionals.

    Carrie brings together deep knowledge of the housing, lettings, property investment and social housing sectors, alongside practical experience and a long-standing commitment to improving standards across housing and lettings.

     

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

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