Suitable for:       All What does this mean?

Whether you work alone, as part of a team, at home or in an office, there will be days when things just don’t seem to work out and you feel like blowing your top. Or just having a moan.

Why aren’t they listening to me?
I could have done it quicker myself!
When is all this uncertainty going to end?

We are all emotional beings and we all react emotionally. If you want to operate at your most effective level you need to learn how to deal with your emotional self to regain and retain positivity.

  • Read more

    This workshop will explain how:

    • What happens inside your brain when you’re frustrated?
    • Why frustration happens
    • How to regain control over your emotional state
    • How to deal with the ongoing uncertainty in which we are all operating.

    This is great for anyone wanting to be more positive and more in control. Anyone is feeling frustrated – either with the current situation or when things don’t work out according to plan.  Anyone who wants to better understand their emotions.

  • Our trainer

    Laura Bouttell is passionate about inspiring people, whether it’s to deal with that challenging customer differently, to go out for that first run or to take that creative writing course. Her mission in life is to empower people to become their best.

    Laura is an ex-police officer, who has three degrees. She is a published academic author and editor.

    As a result of her time policing in Chapeltown, her own business and her time at Oxford, Laura has seen the gritty side of life as well as the ivory towers and uses her experiences in these diverse fields to help you achieve your dreams.

    Now Laura works with all levels of Leaders in Business to help them get the best out of themselves and those around them. She has worked with Leaders from the Co-op, Team Leaders from Asda, as well as many SMEs and owner-managed businesses that have gone from strength to strength.


    Gavin Hutchinson is a veteran trainer with 22 years of experience planning, implementing and delivering training for HM Prison Service, Police Forces and Local Authorities. He is passionate and highly effective with outstanding success in delivering training over a variety of disciplines and fields.

    He has a deep knowledge of behavioural change, motivational training and development across public and private sectors and thoroughly enjoys seeing the effect of his training on the participants. Gavin uses humour to allow participants to absorb the learning and his sessions are great fun.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.