2 hours


Live virtual



Suitable for:       All What does this mean?

ESA(IR) Claimants are now to be Managed Migrated by end December 2025

The DWP has announced the turnaround on the Managed Migration to UC of those on ESA(IR) (with or without Housing Benefit); the Government previously said this group of claimants would not be Managed Migrated until 2028/9. The plan is now to do so by end December 2025, saying ‘we’ll accelerate moving people from legacy benefits to UC to give them more access to the world of work’

The high levels of vulnerability among social housing tenants, mean we have grave concerns about the risks posed to people with mental health problems. In the worst-case scenario, people with mental health problems may fail to successfully make the move to UC. And the consequences of claimants missing deadlines can be severe; their legacy benefits will cease, and there may be a gap in entitlement. In addition the claimant may miss out altogether on any transitional protection they could receive.

  • Read more

    According to Citizens Advice, the failure rate is:

    • 20% for people in their thirties
    • 22% for people in their forties
    • 27% for people in their fifties
    • 32% for people in their sixties or over.

    Citizens Advice has called for the DWP to investigate the high number of abandoned claims and improve the support offered to people forced to migrate; it is essential that better safeguards are in place before migration of these ESA(IR) claimants takes place.

    Find out about the process in this workshop, where we will focus on how to help claimants make requests for extensions of their migration notices, and what can be done if a claimant has missed a deadline and their legacy benefits have ended. Also covers:

    • Latest Timetable
    • Mandatory Managed Migration process
    • Migration Notification Letter examples
    • Time requirements for applications
    • Backdating
    • What organisations should consider for tenants making the move to UC.
  • Our trainer

    Alison Markantonis is an experienced welfare benefits, financial capability and employment skills practitioner, who has worked successfully in the affordable housing and benefits sector for the last 27 years. She has worked with many housing and support organisations and brings her extensive experience to specialise in demystifying the benefits system, money management and employability skills training for both frontline staff and tenants. Her approach is participative and interactive, using case studies and her own experience to take the complex, and make it not only simple, but also applicable.

  • Testimonials
    • Really valuable being allowed the time at the end to converse with other attendees so thank you. This was incredibly useful and not a privilege usually afforded at courses in my experience – really fab/concise course.

      Central Bedfordshire Council
  • Price and booking


    Ticket Type Price Spaces
    Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout £150.00
    Attendee 1

    Registration Information

    Booking Summary

    x Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout
    Total Price

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.


05 June 2024
10:00am - 12:00pm
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08 October 2024
10:00am - 12:00pm
Book now

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If you have five or more staff interested our in-house training offers great value for money.

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We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.


Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.