duration

Location
Virtual

The Leasehold Network is pleased to re-introduce its problem corner session with Jackie Dickins.

Problem corners are free to members and are a fantastic opportunity to ask questions and hear about what’s happening in the sector and network with fellow housing professionals.

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    Why you should come to the session:

    • Great way to find out what others are doing
    • Good, honest and open discussions
    • Sharing best practice and ideas with others in similar roles
    • Acts as a sense-check about what people are doing or thinking of doing.

    If you’re new to the network or haven’t attended a best practice group before, this is what your housing colleagues are saying about them:

    “Every meeting that I’ve attended has given me a new idea to take away or helped me understand how I could improve my service”

    “The best practice groups have been really useful. They offer reassurance on our processes, new ideas and a chance to meet new and familiar colleagues working in housing”

    “A safety net to ensure nothing is forgotten or overlooked. So many things change in legislation or best practice it’s good to hear what others are doing to challenge your own thought process”.

    “The best practice groups are fantastic. I’ve been inspired by many of the shared ideas, information and knowledge that colleagues bring”

    Best practice groups are a great way of engaging with your network/hub members.

    We look forward to seeing you there!

  • Our Facilitator

    Jackie Dickins, Associate, HQN

    Jackie Dickins has been an HQN Associate since 2001 and is our lead consultant for HQN’s Leasehold Network. Prior to this she held positions at a London borough and two large housing associations based in London, where she was responsible for leasehold management and promoting work in the field of low-cost home ownership initiatives. Jackie undertakes many of HQN’s service reviews and service improvement work on leaseholder and home ownership. She has also worked in interim positions with a number of local authorities, arm’s length management organisations and housing associations as Head of Home Ownership/Home Ownership Manager.

    Jackie also runs pre-exam workshops at associate and member level for the Institute of Residential Property Managers (IRPM) and is delivering training for apprentices seeking associate membership of the IRPM.

    Jackie is responsible for developing, and is a lead assessor of HQN’s leasehold accreditation scheme.

  • Cancellations and substitutions

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



17 December 2026
10:00am - 12:00pm
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Making a booking:

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Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking
Step 8: You will receive a confirmation email with an order number, if you don’t receive this within 24 hours please get in touch with us – [email protected]