duration

Location
Virtual


David Squires, Head of Customer Experience at Peaks & Plains will outline a report he’s working on about how the landlord is using data more intelligently to identify more vulnerable customers.

The session will then open out into wider discussion amongst members.

This session will be facilitated by Alex Fillingham, and take place via zoom.

  • Read more

    This best practice group will be a fantastic opportunity for anyone who is new to the network, or has not attended a best practice group before.

    Why come to the best practice group?

    • Great to find out what others are doing
    • Good honest and open discussions
    • Sharing best practice and ideas with others in similar roles
    • Acts as a sense-check about what people are doing or thinking of doing.

    We look forward to seeing you there!

    *Please note that places are limited to two per organisation. 

  • Cancellations and substitutions

    Cancellations must be made in writing, and will be acknowledged by HQN Limited. Delegates may be substituted at any time.

Dates and prices