Suitable for:       All What does this mean?

We are all familiar with the term equality, diversity and inclusion; but what does “inclusion” actually mean in practice and how does it support us to really recognise and value diversity?

  • How do you work inclusively both in the workplace and with your residents and other stakeholders?
  • What are inclusive behaviours and how do you practice them?
  • What are the barriers to inclusion and how do you overcome them?
  • How do you challenge non-inclusive behaviours?

This course will examine what inclusive practice looks like on a day-to-day basis. Most importantly, it will support you to demonstrate inclusive behaviours and create an environment where people feel included and valued. It will largely be focused on practice rather than theory using scenarios that will be familiar to you in your daily role. It will provide you with essential knowledge, skills and tools to take away to use in your personal and professional life, including your own personal action plan.

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    The course will cover

    • What is inclusion?
    • What are inclusive behaviours?
    • What makes an inclusive culture?
    • What are the barriers and how do we overcome them?
    • How to be an ally
    • Uncovering unconscious bias
    • The importance of curiosity
    • How to challenge non-inclusive behaviours
    • Action plan for personal development.

    What will delegates learn?

    Delegates will:

    • Understand the importance of inclusion and how it relates to equality and diversity
    • Be aware of their own unconscious bias and how to counter it
    • Feel confident to act as an ally and to be curious
    • Be more confident to challenge their own behaviours and those of others
    • Have the skills to create inclusive working environments.

    Who should attend?

    This session is relevant for everyone, whatever your job role or position, who is interested in understanding the importance of inclusion and how they can be more inclusive with their colleagues, residents and stakeholders. It will be especially useful for managers who have a key role in embedding inclusion in the workplace and beyond.

    It is essential for:

    • Everyone who manages or supervises a team
    • All frontline staff
    • HR professionals
    • Everyone involved in recruitment
    • Staff responsible for EDI strategy and policy.
  • Our trainer

    Debbie Larner has worked in the social housing sector for over 30 years within both local authorities and housing associations before moving on to join the professional body – the CIH – where she was Head of Practice. In that time she developed expertise in in a number of areas including housing and asset management, resident engagement, health and safety (specifically building safety post Grenfell). She has also co-led research into the future of social housing, stigma and stereotyping in housing and the role of the housing professional. She has also developed the professional standards for the sector and, as part of this work has a strong interest in how organisations can develop strong values-led cultures, create inclusive behaviours and act as ambassadors for the profession to challenge the stigma and stereotyping in social housing. She is an experienced public speaker, chair and trainer.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.