Hoarding is a major problem for housing providers. It can damage properties, create unsafe living conditions, violate tenancy agreements, prevent routine maintenance and be costly to clean up. It is commonly linked with mental health issues and difficulties in sustaining tenancies.

It’s a tricky issue, and one HQN members say it is on the rise – but how many organisations feel equipped to deal with it, or even that they understand it fully?

For National Hoarding Awareness Week, we have invited expert Danny McGowan to deliver this virtual breakfast session as an introduction to hoarding in social housing. This short and to the point session will give you a solid baseline of knowledge from which to build your support and mitigation strategies.

Essential for everyone who comes into contact with hoarding and its consequences in their day to day job.

What will be covered:

• What hoarding is and how it presents
• How hoarding can impact tenants and properties
• The importance of early identification
• Options for risk management and handling hoarding.

Why attend?

• Expand your knowledge around hoarding and its effects
• Improve your ability to identify and mitigate risks associated with hoarding
• Become better equipped to support vulnerable tenants.

Essential for:

• Directors and managers of housing services
• Directors and managers of repairs services
• Tenancy sustainment teams
• Support teams
• Supported housing providers
• All staff who wish to expand their knowledge around hoarding.

Danny McGowan BSC, MSC has been involved in supporting people with substance misuse, mental health and other complex needs for over 20 years. He has developed experience in many specialist areas, such as working with hoarders and those with a dual diagnosis and has delivered training in techniques such as motivational interviewing and CBT. He has been delivering training for the housing sector for over a decade and has many years’ experience of developing client/customer involvement and peer mentoring schemes.

Danny uses a combination of his years of experience, current good practice guidelines and research evidence to deliver the topics he trains. He uses a holistic interactive training style that provides delegates with real skills and information, which they are then able to apply back in the workplace and beyond. He has delivered training and provided consultancy to numerous organisations during his career. Notable clients include the Department of Health, Department of Work and Pensions and the Home Office as well as housing organisations across the UK.

If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected].

Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

Cancellations must be made in writing, and will be acknowledged by HQN Limited.