Suitable for:       All What does this mean?

People who actively search for constructive feedback are happier, more adaptable and more effective. Accepting feedback is an incredible skill. When used wisely it can enrich your relationships and transform you into the person you always wanted to be. In the face of ‘constructive’ feedback, however, we often become defensive and try to justify ourselves.

This half-day masterclass will give you the tools you need to seek feedback sensitively, to accept feedback graciously and to act on it appropriately.

We will also look at the best way to ensure that the feedback you give to others is heard and acted upon without causing any negativity.

  • Read more

    The course will equip you to get better at asking those around you what you need to change or do better – and then do it. The trouble is most of us find is it’s very difficult to ask for, accept and act on feedback. If you can master this, being your best self is so much more attainable.

    Who’s it for?

    Anyone who wants to be the best they can be.

  • Our trainer

    Laura Bouttell is passionate about inspiring people, whether it’s to deal with that challenging customer differently, to go out for that first run or to take that creative writing course. Her mission in life is to empower people to become their best.

    Laura is an ex-police officer, who has three degrees. She is a published academic author and editor.

    As a result of her time policing in Chapeltown, her own business and her time at Oxford, Laura has seen the gritty side of life as well as the ivory towers and uses her experiences in these diverse fields to help you achieve your dreams.

    Now Laura works with all levels of Leaders in Business to help them get the best out of themselves and those around them. She has worked with Leaders from the Co-op, Team Leaders from Asda, as well as many SMEs and owner-managed businesses that have gone from strength to strength.


    Gavin Hutchinson is a veteran trainer with 22 years of experience planning, implementing and delivering training for HM Prison Service, Police Forces and Local Authorities. He is passionate and highly effective with outstanding success in delivering training over a variety of disciplines and fields.

    He has a deep knowledge of behavioural change, motivational training and development across public and private sectors and thoroughly enjoys seeing the effect of his training on the participants. Gavin uses humour to allow participants to absorb the learning and his sessions are great fun.

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.