duration

Location
Virtual


In this session we will assess the key innovations that are significantly improving 1st time first fix rates, enhancing service efficiency, and driving value for the organisation, its staff and importantly its customer.

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    It’s clear that the housing sector is currently under a great deal of pressure. Continued budget restrictions, increasing regulations, high tenant expectations and growing labour concerns are just some of the issues that are impacting upon the delivery of service.

    Transforming and modernising service delivery has quickly become a priority for housing providers, as they look to increase capacity, reduce cost, ensure compliance and improve customer satisfaction.

    In this session, we will assess the key innovations that are significantly improving first time first fix rates, enhancing service efficiency, and driving value for the organisation, its staff and importantly its customer. Filled with real life examples we’ll also review how housing providers across the UK have already started on their transformation journey, and how you can too.

    Totalmobile is a field service management provider dedicated to making work and the lives of mobile workers better. With over 1,000 customers and 500,000 workers using our technology every day, we work with the largest housing associations in the UK to empower quality services to over 1,000,000 homes.

  • Our speakers

    Nathan Ukachi-Lois, Account Director, Totalmobile

    Nathan has extensive experience working within the Social Housing sector, helping organisations deploy and derive value from technology solutions for over 10 years. Nathan works for Totalmobile, the leading field services management provider across the UK and Ireland and has taken a leading role in ensuring landlords achieve meaningful business outcomes from technology for their organisation and customers.

  • Price and booking

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    * Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

    Bookings are closed for this event.


    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

Dates