Whether it’s government policy around consumer regulation or the pictures on our news night after night, the message is clear – the relationship between landlords and tenants needs to be better.
In some areas, tenants have lost trust in their landlord to deliver vital services. Boards and leadership teams are unanimous in their view that the people who live in social housing must get more of a say in how services are delivered.
Co-design and co-creation will be an important feature in helping tenants shape how landlords operate, whilst better use of data will mean landlords can be more targeted when deciding when and how they communicate.
In this session we’ll hear from tenants about how communications impact relationships with landlords. We’ll also look at how data about who lives in our homes is key to strategic comms.
Sessions in the CommsFest2022 will include:
The booking form for this session is below. To book the whole month please book here.
And if you’re joining us let us know using #CommsFest22 on Twitter.
- Kwajo Tweneboa, Tenant and Social Housing Campaigner
- Kate Lindley, Service Lead, Digital and Data, Socitm Advisory
- Caroline Lamprey, Communications and Involvement Manager, Golden Lane Housing
- Rae Watson, Marketing and Communications Manager
Price and booking
* Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.
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Cancellations and substitutions
A full refund will be given if a cancellation is made 28 calendar days or more prior to the event, and a 50% refund if a cancellation is made 15-27 calendar days prior to the event. We regret that no refund can be given if a cancellation is made 14 calendar days or less before the event.
Cancellations must be made in writing, and will be acknowledged by HQN Limited. There is no refund for non-attendance, but delegates may be substituted at any time.