1 day


Live virtual



Suitable for:       IA What does this mean?

Possession proceedings should be a last resort for landlords but sometimes its unavoidable. This workshop shows delegates how to ensure any action they take is both reasonable and proportionate.

Attending court can be stressful but vital to the outcome of a case. Delegates will leave feeling confident in preparing a case for court whether it is for rent arrears or ASB as well as how to prepare for attending court.

  • Read more

    Who should attend?

    This course is designed especially for staff who work in the housing field and undertake case work as well as anyone who attends the County Court, or who wants to learn about the process.

    The session will cover: 

    • Understanding the County Court process in England
    • Looking at the roles and responsibilities of witnesses, advocates and Judges
    • Understanding the notice periods when serving notice seeking possession
    • Importance of complying with pre-action protocol for rent cases
    • Importance of carrying our equality/proportionality assessment for ASB cases
    • Understanding the legal processes – from serving a notice to eviction by bailiffs
    • Good practice for attending court
    • Evaluating the strengths and weaknesses in the evidence
    • Do’s and don’ts for witnesses
    • Case studies/mock hearing
    • Supporting vulnerable witnesses.

    What will delegates learn?

    Delegates will understand the importance of:

    • Case preparation to secure the best outcome
    • Knowing your case inside out
    • Identifying weaknesses in evidence
    • Confidence (and how to be more confident) in attendance at court.
  • Our trainer

    Aisha Akhtar qualified as a lawyer in 2009 having taken a keen interest in social housing. She has worked both in-house and in private practice. She joined SNG in October 2017 as their in-house legal expert. She manages a team and deals with all housing management matters.

    She has been a board member for a housing association previously in East London and is currently an Advisory Board member for Inspirited Minds (a mental health Charity).

    She has delivered training sessions throughout the country on various topics throughout her career. She regularly delivers both public and tailor made in-house training to various HAs and LAs.

    Aisha enjoys delivering training and empowering people, she makes the sessions interactive so there is an exchange of ideas so delegates leave feeling confident in implementing positive change.

  • Testimonials
    • Thank you Aisha for delivering such an informative course, your knowledge in the subject area is clear, the day was well formatted and flowed really nicely. I learnt such a lot and also was able to reaffirm my knowledge in some areas.

    • Aisha was a great trainer really clear and engaging and she made it good fun thank you.

      Plus Dane
  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.


We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.

Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.