1 Day


Live virtual



Suitable for:       All What does this mean?

This virtual training is aimed at frontline workers who frequently go into residents’ properties. It raises awareness and knowledge of the property condition issues they need to look out for.

The course covers the HHSRS itself, the broad legal framework under which tenants, (contract holders), and visitors can bring claims against a landlord and the enforcement powers used by local housing authorities.  It is particularly relevant to Welsh community landlords in the light of the impending changes to be introduced with effect from the 1 December 2022 by the Renting Homes (Wales) Act 2016.  The obligation for properties to be fit for human habitation will broaden the opportunities for claims to be brought and there is also the issue of rent not being payable when a property is unfit for human habitation.

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    What does this course cover?

    HHSRS in outline

    The 29 hazards – what to look for when visiting properties with a special focus on:

    • Damp and mould growth
    • Excess cold
    • Asbestos
    • Carbon monoxide
    • Entry by intruders
    • Domestic hygiene
    • Pests and refuse
    • Food safety
    • Personal hygiene
    • Sanitation and drainage
    • Falling — on level surfaces, on stairs and falling between levels
    • Electrical hazards
    • Fire and flames
    • Flames and hot surfaces, etc.

    The enforcement regime – local housing authority powers including prosecution

    The Renting Homes (Wales) Act 2016 and the implications for social landlords.

    Who should attend?

    Everyone who regularly visits tenants and residents in their homes including housing officers, support workers, technical staff. Suitable for new staff as well as those seeking a refresher on HHSRS.

  • Our trainer

    Peter Wilson has over 30 years’ experience in public and private sector housing. A chartered environmental health practitioner and a chartered surveyor, he has also worked as a housing manager responsible for over 11,000 properties. He is still actively involved in survey work, litigation and consultancy. He combines a wealth of ‘hands-on’ knowledge with an interactive training style and extensive experience.


  • Price and booking


    Ticket Type Price Spaces
    Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout £275.00
    Attendee 1

    Registration Information

    Booking Summary

    x Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout
    Total Price

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we’ll process the booking for you.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.


26 September 2024
9:30am - 4:30pm
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19 November 2024
9:30am - 4:30pm
Book now

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.

We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.


Making a booking:
Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking.