duration

Duration
1 day

duration

Location
Live virtual

duration

Availability
Good


Suitable for:       All What does this mean?


This virtual training is aimed at frontline workers who frequently go into residents’ properties. It raises awareness and knowledge of the property condition issues they need to look out for.

The course covers the HHSRS itself, the broad legal framework under which tenants and visitors can bring claims against a landlord and the enforcement powers used by local housing authorities.

  • Read more

    Topics include:

    • HHSRS in outline
    • The 29 hazards – what to look for when visiting properties with a special focus on:
      • Damp and mould growth
      • Excess cold
      • Asbestos
      • Carbon monoxide
      • Entry by intruders
      • Domestic hygiene
      • Pests and refuse
      • Food safety
      • Personal hygiene
      • Sanitation and drainage
      • Falling – on level surfaces, on stairs and falling between levels
      • Electrical hazards
      • Fire and flames
      • Hot surfaces, etc
    • The enforcement regime – local housing authority powers including prosecution and the new civil penalties (up to £30k per offence)
    • The Homes (Fitness for Human Habitation Act) 2018 and the implications for social landlords.

    Who should attend?

    Everyone who regularly visits tenants and residents in their homes including housing officers, support workers, technical staff. Suitable for new staff as well as those seeking a refresher on HHSRS.

  • Our trainer

    Peter Wilson has over 30 years’ experience in public and private sector housing. A chartered environmental health practitioner and a chartered surveyor, he has also worked as a housing manager responsible for over 11,000 properties. He is still actively involved in survey work, litigation and consultancy. He combines a wealth of ‘hands-on’ knowledge with an interactive training style and extensive experience.

  • Testimonials
    • “I loved the fact that is was so encompassing with lots of information!”

      Stevenage Borough Council
  • Price and booking

    Member:


    from *

    Non-member:


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    * Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

    Ticket Type Price Spaces
    Members of any HQN network - 1 delegate £250.00
    Members of any HQN network - 2 delegates £225.00
    Members of any HQN network - 3+ delegates £200.00
    Non-members - 1 delegate £275.00
    Non-members - 2 delegates £250.00
    Non-members - 3+ delegates £225.00


    By continuing with this booking you are agreeing to our booking terms and conditions

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

Dates and prices



27 October 2022
9:30am - 4:00pm
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Members:     from
Non-members:     from


14 December 2022
9:30am - 4:00pm
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We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

Complete the form below and we’ll be in touch.