duration

Duration
1 Day

duration

Location
In-house

duration

Availability
Good

Suitable for:       All What does this mean?

Awaab’s Law is now in force – are you ready to respond?

With Awaab’s Law now in effect, it is vital that social housing providers understand their legal duties and the wider operational, cultural and reputational implications for their organisation. This course will give delegates the knowledge and confidence to respond effectively to the new requirements, support compliance, and help ensure tenants live in safe, healthy homes.

  • Read more

    This training session will develop an understanding of the Housing Health and Safety Rating System (HHSRS) and the importance of hazard awareness. Delegates will gain insight into how these regulations will impact landlords and tenants and what steps need to be taken to remain compliant.

    Aims and objectives

    By the end of the course, delegates will be able to:

    • Understand the key differences between a hazard, a risk, and a repair
    • Gain an overview of current housing law relating to hazards using HHSRS
    • Learn the fundamentals of HHSRS and how it applies to property management
    • Explore additional housing laws that contribute to hazard prevention
    • Develop awareness of Awaab’s Law, including its background and importance
    • Understand the proposed phases of introduction and their implications
    • Recognise the benefits of Awaab’s Law for tenants
    • Identify the key impacts and challenges faced by landlords
    • Appreciate the importance of proactive property management to prevent hazards
    • Identify when to inspect for potential hazards on site
    • Develop skills in hazard identification and assessment
    • Learn how to effectively record hazard-related information.

    Who should attend?

    This training is essential for all non-technical staff including housing management staff, customer service and customer facing teams.

    Course delivery

    The course will be delivered through a combination of presentations, discussions, case studies, and practical exercises to ensure a thorough understanding of the topics covered.

    Conclusion

    By the end of this training, delegates will be equipped with knowledge around the overview of Awaab’s Law, ultimately improving housing conditions and tenant well-being. Stay ahead of the changes and ensure your staff are ready for the new legal requirements.

  • Our trainer

    Nancy Witham has more than 30 years experience within the Social Housing Sector. She delivers innovative, engaging interactive training to operational staff in Repairs & Maintenance, Neighbourhood, Customer Service and Business IT systems. Nancy’s style of training makes learning enjoyable and relevant and her training programmes receive consistently excellent feedback.

  • Testimonials

    • “Really good training giving us an overview of the new legislation and the areas which we think we need and should be working on now to get ahead of things. Trainer Nancy was able to bring in a breadth of knowledge, experience and examples to really embed the training.”

      Sheffield City Council

    • “The Trainer was very knowledgeable on the subject and was able to use real world examples.”

      CHP

    • “Really useful with sufficient information required for my role.”

      Dolphin Living

    • “Nancy is an excellent trainer. Her knowledge is incredible, Nancy creates a safe space for any questions to be asked and is happy to answer them. Her sessions are so engaging and they get everyone involved. I always look forward to sessions with Nancy.”

      Settle

    • “Training was well delivered at the right level, trainer was excellent.”

      Citizen

    • “Nancy was great, her depth of knowledge really showed in her answers, very though provoking, lots of work to get on with, thank you.”

      Housing Plus Group

    • “Excellent content, really helpful.”

      Mid Devon District Council

    • “Nancy delivered the session well, I thoroughly enjoyed this but also learnt more insight on the law and what this entails.”

      Pinnacle Group

We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

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