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Innovation and Technology Hub news roundup

Following the appalling death of Awaab Ishak, the Housing Ombudsman has written an open letter and call to change to all social landlords urging a renewed focus on handling and responding to complaints about damp and mould. It has re-issued…

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Estates Services Hub – Best Practice Group, 22 November 2022

Estates Services Hub – Best Practice Group, briefing paper – 22 November 2022 The latest meeting of the Estates Services Hub Best Practice Group was held this week, with a wide-ranging discussion covering some of the sector’s biggest challenges. The…

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Briefing: The rising challenge of anti-social behaviour – rebuilding trust in our communities

The Housing Management Network’s latest event on tackling anti-social behaviour (ASB) is set against a backdrop of landlords facing rising caseloads that are increasing in complexity. Victims say complaints aren’t taken seriously and tenants don’t know their rights on community…

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Innovation and Technology Hub: dealing with housing’s digital skills gap briefing

“Data, data, data.” That is what the Regulator of Social Housing says should be the focus for landlords as we prepare for the new regulatory regime. The Housing Ombudsman has said poor recordkeeping is the source of many of the…

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Opinion: Making mergers a success – how data and systems are at the heart of successful change

Tim Cowland, Client Services Director (Housing), Socitm Advisory Mergers are back on the agenda in housing. We’ve seen a number of high-profile announcements in recent times – and sector analysts report that they’re only likely to become more frequent as…

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Write up from smarter, safer homes event

At our recent I&T Hub event we explored the challenges of using data and implementing technology to create smarter, safer homes.    A key theme for the day was the need for accurate record keeping and data management to make sure…

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Innovation and Technology Hub best practice group update

This week we held our latest Innovation and Technology Hub best practice group. There were some key themes for our conversation which we’ve outlined below. These are really useful and engaging discussions and are free to all of our members….

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