Blog - HQN

Asset management – summary of best practice forum September 12th

Our September best practice group started off with a discussion about the proposed new tenant satisfaction measures (TSMs), introduced in the Social Housing White Paper, and which government consulted on earlier this year. Overall view on the proposed TSMs? The…

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Opinion: Why we’re launching the All-Party Parliamentary Group on Anti-Social Behaviour

By Glenn Harris, CEO, Midland Heart. Like most housing associations, Midland Heart experiences problems with anti-social behaviour (ASB). In far too many places across the country, the lives of the law-abiding majority are negatively impacted by the mindless actions of…

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How an evidence-based culture can have a positive impact on tenants’ lives

As ForHousing launches its new data strategy, Zahir Yasin, Director of Data and Analytics, explains why the landlord is focused on building an evidence-based culture. It was only in the 1970s and ’80s that computers became popular, and I imagine…

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Managing disrepair – top tips (5)

Due to the unprecedented amount of disrepair claims being filed against social landlords, we ran a hugely popular event last month – focusing firstly on how to get your house in order to ensure you remain on the front foot…

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Managing disrepair – top tips (4)

Due to the unprecedented amount of disrepair claims being filed against social landlords, we ran a hugely popular event last month – focusing firstly on how to get your house in order to ensure you remain on the front foot…

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Managing disrepair – top tips (3)

Due to the unprecedented amount of disrepair claims being filed against social landlords, we ran a hugely popular event last month – focusing firstly on how to get your house in order to ensure you remain on the front foot…

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Managing disrepair – top tips (2)

Due to the unprecedented amount of disrepair claims being filed against social landlords, we ran a hugely popular event last month – focusing firstly on how to get your house in order to ensure you remain on the front foot…

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Managing disrepair – top tips (1)

Due to the unprecedented amount of disrepair claims being filed against social landlords, we ran a hugely popular event last week – focusing firstly on how to get your house in order to ensure you remain on the front foot…

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Let’s not be distracted by political upheaval – our tenants want us focused on better services

By Tim Cowland, Senior Consultant, Socitm Advisory The housing sector is used to political turmoil. So as the government wrestles with its future direction, we must continue to focus on the changes and challenges that will impact our tenants and…

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Asset management – summary of best practice forum September 12th

Opinion: Why we’re launching the All-Party Parliamentary Group on Anti-Social Behaviour

How an evidence-based culture can have a positive impact on tenants’ lives

Managing disrepair – top tips (5)

Managing disrepair – top tips (4)

Managing disrepair – top tips (3)

Managing disrepair – top tips (2)

Managing disrepair – top tips (1)

Let’s not be distracted by political upheaval – our tenants want us focused on better services