Social housing providers always face a triple challenge: maximising income, minimising debt and supporting residents to sustain their tenancies.

Since the Covid pandemic and in the context of a cost-of-living crisis, this has been even harder to achieve.

We have worked with landlords across the UK who have demonstrated a positive response to these challenges by establishing the focus and support necessary to stay on track – both in terms of performance and the service offer to customers.

Click here to watch a video of Tony Newman guiding you in how to use the toolkit.