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Swan Housing Association has had its credit rating lowered to BB- by S&P Global, with the company citing that it reflects “our estimate of its much-weakened financial standing and our view that its access to the market is limited at the moment”.
At our ‘Joining the dots’ event last week, we heard how important it is for all departments and all levels of the organisation to communicate effectively with one another. Whether it’s around issues of safety, complaints or general good practice,…
Cases relating to complaints about noise feature in the decisions published by the Ombudsman as part of its regular fortnightly publication. It comes ahead of the Ombudsman’s next systemic investigation focused on noise complaints to be published later this month,…
Matthew Walker, chair of PlaceShapers, said: “We support the Government’s growth ambition, but this cannot be at the expense of the people who are struggling the most. Our members exist to provide homes to people who would struggle to rent at market rates, often on the lowest incomes. The country needs more of these homes and to invest in the quality of them.
The SRS was launched in November 2020 as a voluntary reporting framework designed to enable housing providers to report on their performance across environmental, social and governance (ESG) metrics in a “transparent, consistent and comparable manner.”
The Housing Ombudsman made two findings of severe maladministration for Onward Homes’ failings in handling a resident’s complaint about damp and mould caused by rotten window frames and her request for compensation due to damaged belongings.
A bunch of people equivalent to a nine-tenths-full Wembley stadium elects a new prime minister and within a matter of days the “Party of Sound Money” has trashed the UK economy, put the pound almost at parity with the dollar (in 1918 the dollar stood at $4.80 to the pound), and forced the Bank of England to intervene again and again to stop the economy imploding.
The UK’s silly government has been told to stop being quite so silly and to try and communicate the need to adopt greener lifestyles to the unfortunate masses it presides over. A report from the House of Lords reckons that…
As heat network operators await news on how their tenants and leaseholders will receive the financial help promised by Liz Truss, Heat Trust is still expecting energy providers and landlords to experience an influx of billing disputes and complaints.
Our housing and homelessness crisis has become undeniably worse since I started working in this sector. Despite significant change in supported housing, government policy and the socio-economic situation in the UK, homelessness in its many and often hidden forms, has been a constant.
The Housing Ombudsman has issued a special report on Clarion following concerns about its response to complaints about damp and mould and pest control.
Whilst the building registered with the Building Safety Fund in 2020, the funding agreement is yet to be signed, meaning the government cannot release any money.
