Search by relevant keywords or by filtering all current listed events here.
The Housing Ombudsman issued 45 complaint handling failure orders between July and September 2022, the highest number since they came into effect in January 2021. In 39 cases, the landlords complied and there were six cases of non-compliance. The quarterly…
The chief executive of the Regulator of Social Housing will stay on in the role after previously announcing that she would be standing down. Fiona MacGregor had said she’d be leaving the position due to family circumstances; however, she will…
Rogue landlords who “exploit the supported housing system at the expense of vulnerable residents” could be banned from operating or fined up to £30,000 as government steps up its Supported Housing Improvement Programme.
You may be aware that Twitter – the miserable, meaningless, insipid, pointless digital wasteland of broken dreams, shattered lives, worthless bickering and bubbling hatreds that’s been, since 2006, helping humans squander, on an industrial scale, the precious time the good…
The Housing Ombudsman made three findings of severe maladministration for Johnnie Johnson Housing’s significant failings in responding to a resident’s complaint about anti-social behaviour, together with its record keeping and complaint handling.
The Social Housing (Regulation) Bill was presented to the Lords on 8 June. Boris Johnson was prime minister then and the Secretary of State at DLUHC was Michael Gove. Of course, a lot has happened since then but, perhaps remarkably, Gove finds himself back at his old department.
With increasing rates of insolvency housing associations (HAs) are therefore having to rethink their relationships with SME house builders and contractors to help ward off insolvencies and provide stability to development pipelines.
The Housing Ombudsman’s powers and profile have increased over the past couple of years, as has the unprecedented demand for its service. The HOS’s corporate plan for 2022 – 25 sets out ambitious goals and reinforces the changing role and…
The Housing Ombudsman has issued a call for evidence to support its next systemic investigation which will look at record keeping and data management. This has been a consistent theme found by the Ombudsman in its casework with 67% of…
It seems like only last year that I was ridiculing COP26 – when the annual international let’s-really-really-fix-climate-change-this-time circus rolled into Glasgow – and here we are again. This year’s host is Egypt, a country that can’t even bring itself to…
A new report has called for “radical action” to achieve a net zero housing stock for the UK. UK Finance’s report – Net Zero Homes: Time for a reset – calls for a “strategic reset” in the way all actors,…
By Glenn Harris, Midland Heart CEO. Midland Heart has been working hard to build better homes and communities in the Midlands for almost 100 years. We’ve done this by recognising the need to continuously adapt to change, across the homes…
