duration

Location
Virtual

For this virtual workshop, HQN is teaming up with OptusApp to introduce a new mobile app specifically designed to help social housing tenants pay their rent, book a repair and communicate directly with their landlord.

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    Unlike a tenant portal, the OptusApp doesn’t need a laptop or PC to work properly. It is compatible with all modern smart phones (Apple and Android) and puts residents in control of their relationship with their social housing provider through the touch of a button.

    The app enables repairs to be reported and appointments booked quickly; rent payments can be made without fuss and users are able to access their full rent history. Personal and group messaging is also available so communication between landlord and tenant has never been easier.

    The OptusApp is also system agnostic and integrates with all housing management systems. It is available immediately for testing by any social housing landlord.

  • Agenda and speakers

    OptusApp demonstration

    Gerry Kelly, CEO, OptusApp

    App demonstration followed by Q&A. All attending landlords will be offered a FREE private-labelled copy of the OptusApp for internal testing.

    Tenant Payment Options

    Vicky Lynch, Strategic Sector and Partnerships Lead, PayPoint

    PayPoint (OptusApp’s native payment solution), offer the most advanced range of tenant payment features, including card payments, direct debits, open banking, cash and fund distribution solutions, and many more.

    System Integration

    Alan Swift, Technical Director, Manifest Software Solutions

    Manifest is OptusApp’s exclusive integration partner. Manifest specialise in the social housing sector and bring extensive experience of just about every HMS, CRM and repairs scheduling system.

    Case Study: Inquilab Housing Association

    Rob Sproule, Programme Manager, Inquilab Housing Association

    Inquilab Housing Association went live with OptusApp in March 2022. After just 8 months, more than 50% of repairs are reported via the app, with new features being added in Qtr. 1 of 2023.

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    * Please note that all prices are subject to standard VAT. Byte Size members do not qualify for member discounts. Please call 01904 557150 for more information.

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    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

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