duration

Location
Virtual

Ensure you are inspection ready with HQN’s summer school. This session looks at how to keep your self-assessment up to date, the supporting evidence that you’ll need, how to provide a clear and credible position statement with a SMART improvement plan.

  • Our speaker

    Suzanne Hemingway, Associate, HQN
    Suzanne has over 30 years’ experience of the social housing sector. She started as a volunteer in a women’s refuge and a homelessness shelter and went on to manage a variety of services for disadvantaged groups. She has held senior roles in both strategic and operational teams.

    As a consultant, Suzanne provided advice and training to a wide range of national, regional and local organisations from 2008 – 2016, when she returned to a full-time director role, integrating the wider housing brief – strategy, repairs, management and homelessness – with wider community engagement, development, arts and leisure briefs.

    In returning to consultancy, Suzanne brings experience of supporting boards and elected members to deal with adverse events, and to prepare for new housing regulation, as well as of providing advice and training at a senior level.  Suzanne has been a Fellow of CIH for many years.
  • Programme

    9:30am Welcome and introduction

    9:35am Being self-aware

    • The purpose of the self-assessment
    • A position statement of compliance – evidenced and precise
    • Keeping it current and under regular review.

    9:55am Your evidence

    • Alignment with the self-assessment
    • The importance of data
    • One version of the truth
    • What does good look like?
    • Providing assurance and precision.

    10:20am Addressing the gaps – your action plan

    • It isn’t about being perfect
    • Know your gaps, identify and mitigate the risks
    • Prioritise your actions
    • A SMART plan
    • Demonstrate and track the progress being made – regular reporting and review.

    10:45am Questions and discussion

    11:00am Close

  • Testimonials

    • Excellent speakers, with really practical examples and advice given.

      Strategic Housing, Basingstoke and Deane Borough Council

    • This session was really enlightening for anyone preparing for a Consumer Standards inspection for the first time.

      Project Manager, CHP
  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



This event comes with a professional development certificate

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