The Competence and Conduct Standard is changing expectations across social housing. Housing providers need to be able to demonstrate that their people have the right knowledge, skills and behaviours for their roles, and that professional standards are embedded across the organisation.

We can help you understand the requirements, identify gaps and put practical development plans in place.

Every organisation will be starting from a different place. You may already have strong competency frameworks and development programmes in place, or you may need support to understand where the gaps are and what action to take.

We can work with you to:

• Review existing competency, conduct and professional development arrangements
• Identify knowledge and skills gaps across different roles
• Support training needs analysis and workforce development planning
• Strengthen appraisal and performance management approaches
• Develop practical competency frameworks
• Provide targeted training and CPD
• Help you build a clear evidence base for assurance and compliance.

Our approach is practical, proportionate and tailored to the needs of your organisation.

For more information, please contact Anna Pattison at [email protected] or call 01904 557150.