duration

Location
Virtual

Join Debbie Larner, HQN specialist on Competence and Conduct and creator of our newest tool, for a short demonstration. Designed to help you decide who is in scope and quickly determine what qualifications and top-ups are needed.

  • Read more

    Mandatory qualification requirements for the Competence & Conduct standard have added considerable workloads to already stretched people, teams and line managers.

    At HQN, we have understood the challenges and come up a solution. We’ve worked alongside our members to develop a tool that will help you quickly understand:

    • Whether a role falls into scope for the new requirements, and
    • What qualifications or top-ups the post holder needs in order to ensure compliance.

    You can access the tool by clicking here.

    It’s simple to use, but to help you make the most of it, we’re running a short demonstration and Q&A session with creator, Debbie Larner. You’ll also get to hear from Greatwell Homes about how they have put it into practice.

    Who should attend?

    • People and HR teams
    • Directors and Heads of service
    • Compliance teams
    • Training and Learning & Development teams
    • Anyone with responsibility for the Competence & Conduct standard.
  • Our speakers

    Lewis Kinch, Head of Networks, HQN
    Lewis is a co-creation and engagement specialist driven by a belief that the people closest to challenges hold the answers to solving them. With 15 years experience across housing and community work, he champions power-sharing and genuine partnership between organisations and the communities they serve.
    Lewis has led the development of innovative frameworks and strategies that give residents meaningful influence in decision-making, always centring seldom-heard voices and challenging traditional top-down approaches.
    He combines systems thinking with participatory design methodologies to tackle complex challenges, committed to embedding person-centred cultures where residents, staff, and stakeholders work as equals.

    Debbie Larner, Associate, HQN
    Debbie Larner is an experienced, qualified and dedicated housing professional with over 30 years of experience working in the housing sector – both in frontline roles and for housing’s professional body, the Chartered Institute of Housing (CIH). She has expertise in many areas including housing management, resident involvement, compliance and regulation and professionalism. She also teaches the CIH level four and level five housing qualification. She is an experienced public speaker, chair, trainer and tutor and has authored a number of housing publications, blogs and HQN toolkits.

    Gemma Stirling, Learning & Development Advisor, Greatwell Homes
  • Programme

    2:00pm Welcome and introductions 

    Lewis Kinch, Head of Networks, HQN

    2:10pm HQN Role Assessment Tool demonstration 

    Debbie Larner, Associate, HQN
    • Why we created the tool
    • Run-through of how to assess a role.

    2:30pm User testimonial 

    Gemma Stirling, Learning & Development Advisor, Greatwell Homes

    2:40pm Q&A 

    Lewis Kinch, Head of Networks, HQN
    Debbie Larner, Associate, HQN
    Gemma Stirling, Learning & Development Advisor, Greatwell Homes

    2:55pm Wrap-up 

    Lewis Kinch, Head of Networks, HQN

    3:00pm Close 

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing via email or letter at least 48 hours beforehand. Please email [email protected]

    Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Tickets

    Ticket Type Spaces
    Standard Ticket
    Attendee 1

    Registration Information

    Booking Summary

    1
    x Standard Ticket
    £0.00
    Total Price
    £0.00

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



11 November 2026
2:00pm - 3:00pm
Book now

This event comes with a professional development certificate

Making a booking:

You don’t need to be logged in to make a booking.

Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking
Step 8: You will receive a confirmation email with an order number, if you don’t receive this within 24 hours please get in touch with us – [email protected]