Broadacres Housing Association Limited has received a C1 upgrade in the latest round of regulatory judgements from the Regulator of Social Housing (RSH).

The RSH says that Broadacres, which received a C2 in October 2024, has demonstrated that it has made progress in strengthening board oversight, assurance and challenge on its health and safety reporting.

It has also made improvements to how it monitors and tackles antisocial behaviour, delivering improvements and evidencing more effective partnership working with relevant organisations, and delivering equitable outcomes for tenants.

Broadacres also has unchanged G2 governance and V2 financial viability grades.

Two social landlords – Northwest-based Onward Group Limited (Onward) and Wealden District Council in East Sussex – received a C1 grade on their first grading. Onward also has assessed and unchanged G1 and V2 grades.

In addition, three landlords – Abri Group Limited, Babergh District Council and Mid Suffolk District Council – received a C2 for their first consumer grading, following inspection.

The RSH says that Abri’s C2 reflects the significant improvements it has made in addressing safety and quality weaknesses within Octavia Housing, which had a C3 grade published in July 2024 and joined Abri in December 2024. The Abri group which owns and manages around 48,000 homes across London and the south of England, also has assessed and unchanged G1 and V1 grades.

Elsewhere, two local authorities have received a C3 grades. The RSH found serious failings in Kirklees Metropolitan Borough Council’s understanding of the condition of its homes and in its approach to tackling antisocial behaviour.

During an inspection, the regulator found that the West Yorkshire local authority held up-to-date condition information for only around a quarter of its tenants’ homes and could not provide assurance that it fully understands potential risks across its housing stock.

The inspection identified weaknesses in tenant scrutiny, tenant data and complaint response times.

Kirklees has made progress in managing damp and mould and health and safety compliance, although has around 2,500 fire safety remedial actions which it still needs to complete, the RSH says.

Kirklees MBC is engaging constructively with the RSH to address the identified issues.

The RSH also found serious failings at Royal Borough of Kingston upon Thames in its understanding of the condition of its homes. Accurate, up-to-date information was unavailable for most properties and only 15% of homes had been surveyed under a new stock condition programme.

According to the regulator, while the local authority is meeting key health and safety legal requirements and has improved repairs performance, weaknesses remain in oversight of remedial actions, communal repairs and complaints handling.

The RSH also identified gaps in the borough’s understanding of tenants’ diverse needs.

The council has recognised these issues, is taking action to address them, and the RSH says it will continue intensive engagement to seek assurance that improvements are delivered and risks to tenants are effectively managed.

Angela Holden, RSH Director of Regulatory Engagement, said: “Both these cases highlight the importance of landlords having a clear understanding of the condition of their tenants’ homes and delivering services that keep tenants safe.

“Where we find serious failings, we will engage intensively with landlords and expect them to take swift and effective action to address our concerns and improve outcomes for tenants.”

The full list of judgements published today is provided in the table below.

Landlord Consumer grade Governance Grade Viability Grade Engagement Process
Abri Group Limited C2 (first grading) G1 (assessed and unchanged) V1 (assessed and unchanged) Inspection
Babergh District Council C2 (first grading) – – Inspection
Broadacres Housing Association Limited C1 (upgrade) G2 (based on previous assessment) V2 (based on previous assessment) Responsive engagement
Kirklees Metropolitan Borough Council C3 (first grading) – – Inspection
Mid-Suffolk District Council C2 (first grading) – – Inspection
Onward Group Limited C1 (first grading) G1 (assessed and unchanged) V2 (assessed and unchanged) Inspection
Royal Borough Kingston upon Thames C3 (first grading) – – Inspection
Wealdon District Council C1 (first grading) – – Inspection