duration

Duration
1 day

duration

Location
Live virtual

duration

Availability
Good

Suitable for:       All What does this mean?

As disrepair cases continue to rise, this course will breakdown what your legal obligations are as a landlord and the wider impact to the resident plus the organisation in getting it wrong. As well as practical steps you can take to prevent disrepair to ensure the tragic case of Awaab Ishak is never repeated.

The course will provide the opportunity to develop key skills and the ability to identify and assess different courses of action for dealing with disrepair problems using real life case studies.

  • Read more

    This course will cover:

    • What is disrepair? including S11 Landlord and Tenant Act
    • What are the landlord and tenant’s legal responsibilities?
    • Reporting disrepair, timescales
    • How to defend a claim
    • Housing conditions Pre-action Protocol; ensuring compliance
    • Importance of good record keeping
    • Latest case law updates
    • When to settle vs defend
    • What is Awaabs law and how will it work?
    • What has the sector put in place since the Awaab case?
    • What else can we do as a sector?
    • Case studies of good practice
    • What to do when access is an issue in a repairs case?
    • Impact of the social Housing Regulation act.

    What will delegates learn?

    • Gain an awareness of the law for repairing obligations in social housing
    • Understand the importance of Awaabs Law
    • Understand the impact of disrepair for both landlord and tenant
    • Identify the consequences of non-compliance
    • Top tips on what good practice looks like.

    Who should attend?

    This course is aimed at repairs, legal, asset management, housing officers, finance, surveyors and inspectors, directors and heads of services.

  • Our trainer

    Humera Raja is a qualified solicitor who completed her LLB and Legal Practice Course (LPC) before qualifying in 2012. She has over seven years of legal practice experience as a defendant legal costs solicitor, negotiator and advocate, representing both government and private sector clients. Her work has included clinical negligence litigation, dispute resolution, advocacy and case management.

    Since joining the University of Law as a Lecturer in 2020, Humera has developed a successful career in higher education. She completed her Postgraduate Certificate in Higher Education (PGCHE) in 2023, became a Fellow of Advance HE in 2024, and was appointed Senior Lecturer in 2026.

    Drawing on her combined expertise in law, housing-related matters, advocacy and education, Humera delivers engaging, practical and interactive training. Her learner-centred approach encourages discussion, reflection and the application of learning to real workplace situations, ensuring delegates leave with practical tools they can implement immediately.

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable. If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance. Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    Pricing tables-2026 training full day

    Tickets

    Ticket Type Price Spaces
    Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout £300.00
    Attendee 1

    Registration Information

    Booking Summary

    1
    x Delegate ticket - Multi ticket pricing and member discounts will be applied at checkout
    £300.00
    Total Price
    £300.00

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



10 December 2026
9:30am - 3:30pm
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We can bring this course to you.
If you have five or more staff interested our in-house training offers great value for money.

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We can bring this course to you.
If you have five or more staff interested for this course date, our in-house training offers great value for money. All you need to do is click the in-house tab and drop us a message.

 

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Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member and multi-ticket discounts will automatically be applied on the next page
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