duration

Location
Virtual

HQN is teaming up with Norwich City Council for this practical session providing an in-depth look at their successful efforts to meet the regulator’s Safety and Quality Standard.

This event is free to HQN Asset Management Network members.

  • Read more

    Meeting the requirements of the Safety and Quality Standard is one of the key components to achieving a C1 grading but, as we all know, it’s easier said than done.

    In this session, Anthony Wiggans, Director of Property Services (Housing) at Norwich City Council joins HQN asset management consultant Chris Poulton for a deep dive into the local authority’s safety and quality journey.

    It will look at the key ingredients to success, including the council’s approach to:

    • Strategic planning
    • Robust governance
    • The Better Homes Programme
    • Stock condition
    • Safety
    • Repairs
    • Meeting the Decent Homes Standard.

    Anthony will also share lessons learned, key challenges, and future priorities.

    This is an interactive session with questions and discussion very much encouraged.

    FREE to members of the Asset Management Network – contact [email protected] if you haven’t received the coupon code.

  • Our speakers

    Chris Poulton, HQN Associate
    Chris is an expert in asset management and compliance. He has over 20 years’ experience operating at director and executive director level including two arm’s length management organisations who were awarded the coveted three stars from the Audit Commission and a housing association, awarded second place in the Sunday Times top 100 not for profit organisations to work for. He also has experience as a non-executive director on the board of building maintenance and new build companies.

    Chris covers all aspects of the Safety and Quality Standard, including assessing against the standards and assisting organisations with their improvement plans.

    Anthony Wiggans, Director of Property Services (Housing), Norwich City Council

     

  • Cancellations and substitutions

    If you are unable to attend an event or public training course, please let us know in writing (email is fine) at least 48 hours before. Please email [email protected] Otherwise, a cancellation fee of £60 plus VAT will be chargeable.

    If you are using a package place to attend and do not inform us within the agreed time frame, then a place will be taken to cover your non-attendance.

    Cancellations must be made in writing, and will be acknowledged by HQN Limited.

  • Price and booking

    FREE to members of the Asset Management Network – contact [email protected] if you haven’t received the coupon code.

    Bookings are closed for this event.

    If you experience any issues when submitting your booking, please email [email protected] with the name and date of the session along with the delegate name(s), email address(es) and job title(s) and we'll process the booking for you.

Dates



This event comes with a professional development certificate

Making a booking:

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Step 1: Select the number of delegates you would like to book on this session
Step 2: Complete the delegate details
Step 3: Check the details, tick the consent box, and press the book now button
Step 4: Member discounts will automatically be applied on the next page
Step 5: To use a coupon code please enter this at the top of the checkout page by clicking on the link
Step 6: Complete the booking details
Step 7: Confirm your booking
Step 8: You will receive a confirmation email with an order number, if you don’t receive this within 24 hours please get in touch with us – [email protected]